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Elik Eizenberg-VP R&D

Elik is CTO of BigPanda. His passions are yoga, wine & highly-scalable data processing systems. Previously he managed dev and ops teams at the Israeli Intelligence Service.

6 Methods of Using IT Event Data to Determine Root Cause Analysis

6 Methods of Using IT Event Data to Determine Root Cause Analysis

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Announcing the latest update to MonitoringScape!

Announcing the latest update to MonitoringScape!

When we released the first version of MonitoringScape six months ago, we set out to help IT professionals navigate the ever-growing and evolving world of modern monitoring. Since then, this landscape has only continued to proliferate and expand. Every month, promising new tools are popping up across a broad range of monitoring specialties – and we here at BigPanda are determined to keep MonitoringScape up-to-date to provide you with a go-to source for discovering and researching new solutions.

In that vein, we’re happy to announce the newest version of MonitoringScape, which includes more than 35 updates!

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Announcing MonitoringScape

Announcing MonitoringScape

At BigPanda, we always enjoy hearing about our customers’ monitoring setups. A fascinating pattern we’ve noticed is the uniqueness of each setup.

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Getting Started with BigPanda – The Incident Feed

Getting Started with BigPanda - The Incident Feed

BigPanda is an incident management platform for IT, NOC, and DevOps teams. Organize, prioritize and triage your incidents faster and more intelligently than ever before. Vastly improve your team's collaboration around Ops alerts and events. The following guide is the first in our series on getting started with BigPanda's incident feed. This BigPanda product introduction will help you to get up and running quickly so you can get back to fixing the world's broken stuff.

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Getting Started with BigPanda – Incident Triage

Getting Started with BigPanda - Incident Triage

BigPanda is an incident management platform for modern IT, Ops, and DevOps teams. With BigPanda, you will prioritize and route your incidents better and faster, while vastly improving your team's collaboration and processes. This is part 2 in a series on Getting Started with BigPanda. This guide will help you get up and running quickly and maximize the value you get out of the platform.

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Getting Started with BigPanda – Incident Analysis

Getting Started with BigPanda - Incident Analysis

BigPanda is an incident management platform for modern IT, NOC and DevOps teams. With BigPanda, you will prioritize and route your incidents better and faster, while vastly improving your team’s collaboration and processes. This is part 3 in a series on Getting Started with BigPanda. This product introduction will help you to get up and running quickly so you can get back to hunting fail-whales and 404 errors.

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Getting Started with BigPanda – Assign Incidents

Getting Started with BigPanda - Assign Incidents

BigPanda is an incident management platform for modern Ops environments. With BigPanda, you will prioritize and assign your incidents better and faster, while vastly improving your team’s collaboration and processes. This is part 4 in a series on Getting Started with BigPanda. This guide will help you get up and running quickly and maximize the value you get out of the platform.

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Top Five Reasons to Assign All Your Alerts

Top Five Reasons to Assign All Your Alerts

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A Practical Guide to Anomaly Detection for DevOps

A Practical Guide to Anomaly Detection for DevOps

Anomaly detection for monitoring has been a trending topic in recent years. And while the math behind it is fascinating, too much of the discussion has revolved around histograms, moving averages and standard deviations. More discussion needs to happen around its practical applications, and for that reason, this practical guide to anomaly detection will attempt to provide an actionable overview of current off-the-shelf anomaly detection tools.

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Stop Managing Ops Incidents with Jira or Zendesk

Stop Managing Ops Incidents with Jira or Zendesk

In many ways, incident management for devops is similar to typical issue tracking processes: it facilitates coordination and collaboration of daily tasks. For this reason, tools such as Jira, Zendesk, and even email are often used as solutions for incident management. But incident management faces one unique challenge that makes it different from other issue tracking processes. In addition to human-operated workflows, incident management also relies heavily on machine-driven workflows. Unfortunately, traditional issue trackers and ticketing systems cannot accommodate for this with their current product mechanics.

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Building a Fast Ops Incident Dashboard

Building a Fast Ops Incident Dashboard

Few things damage productivity as much as waiting. Waiting forces us to context switch, disrupts our creative momentum and eliminates our ability to experiment. Whether we are deploying a new service or troubleshooting a problem, waiting puts a heavy tax on efficient work. 

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Five Frustrating Types of Alert Spam… And What to Do About Them

Five Frustrating Types of Alert Spam… And What to Do About Them

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