ITSM is evolving thanks to new capabilities that make it easy to visualize service health based on real-time CMDB updates fed via automated change management driven by smarter monitoring infrastructure. We’re nearing a time where machines will manage machines. At BigPanda, we’re doing our part to get there quickly.
Data center growth over the last 15 years has created significant growing pains in terms of data center management. Tasks that once could be done manually by IT teams have hit the limits of scalability, cost, and efficiency. The key to enabling IT to meet these challenges involves one key theme: automation.