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New AWS Custom Integrations for Cloud-Native Service Ops

New AWS Custom Integrations for Cloud-Native Service Ops

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How to Edit Alert Correlation Patterns in BigPanda

How to Edit Alert Correlation Patterns in BigPanda

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New BigPanda Documentation Site Launched

New BigPanda Documentation Site Launched

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What is Algorithmic Alert Correlation?

What is Algorithmic Alert Correlation?

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6 Methods of Using IT Event Data to Determine Root Cause Analysis

6 Methods of Using IT Event Data to Determine Root Cause Analysis

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SaaS Personalization – Have It your Way!

SaaS Personalization - Have It your Way!

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Product News: Usability for Modern IT Operations

Product News: Usability for Modern IT Operations

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Custom integrations, your way: Using the BigPanda alerts API

Custom integrations, your way: Using the BigPanda alerts API

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Velocity NYC: It’s time for take-off

Velocity NYC: It’s time for take-off

Velocity NYC kicks off this week – and our team is in the Big Apple to conduct demos, answer all your burning questions, and yes, hand out some of our cute panda swag. If past events are anything to go by, our adorable panda tees have proven to be quite a hit, so be sure to stop by booth 501 bright and early to get yours! While you’re there, say hello to the friendly panda crew – and check out all the latest and greatest from our powerful alert correlation platform, including:

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Product News: Improved Incident Management

Product News: Improved Incident Management

Over the past couple of months, the BigPanda product team has been hard at work enhancing key tools to help you better manage your incidents. Here are a few of the recent updates designed to help you best leverage BigPanda to fit your needs:

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Product News: Manage Alert Pandemonium with BigPanda

Product News: Manage Alert Pandemonium with BigPanda

Wondering what the BigPanda product team has been up to lately? In our new regular blog series, we’ll provide you with everything you need to know about new product features, upgrades, integrations, and more! Here are a few of the latest additions you may not have discovered yet:

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Say hello to Unified Search

Say hello to Unified Search

BigPanda is proud to announce the launch our of newest feature: Unified Search. We know what you might be thinking: “What makes Unified Search so special?”  Well BigPanda’s latest offering is so much more than a standard search function.

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Make Icinga work better with automated noise suppression

Make Icinga work better with automated noise suppression

Given that the very development of Icinga arose from the need for additional functionalities in open source monitoring, it’s little surprise that the tool has become indispensable for so many IT professionals. Its configurability and flexibility allow for a sophisticated approach to monitoring, which is both scalable and extensible to large, complex environments.

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How to Prevent Salesforce #NA14 from Happening to You

How to Prevent Salesforce #NA14 from Happening to You

Salesforce likely lost quite a bit of money last Tuesday. IDC estimates that the typical infrastructure failure costs organizations $100,000 per hour, while a critical application failure costs as much as $500,000 to $1 million per hour. Salesforce was down for over 20 hours and still continued to have service disruptions. This in turn translated to heavy financial loss for Salesforce customers worldwide, as they struggled to manage their lifeblood processes that depend on the SaaS giant. The Salesforce reputation struggled and the CEO, Marc Benioff, meted out public apologies on social channels.

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Gartner selects BigPanda as a “Cool Vendor”

Gartner selects BigPanda as a “Cool Vendor”

For a bunch of data nerds, we’re glad to say that we can officially sit at the cool kids’ table. We’re proud to share that Gartner, the world’s premier information technology research and advisory company, has selected BigPanda as a “Cool Vendor” in Availability and Performance.

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How alert correlation helps Dev and Ops work better together

How alert correlation helps Dev and Ops work better together

This post was recently published as a guest blog by our friends at Jira Service Desk. You can find the original post here.

We all need to move fast in order to stay competitive. But the faster things move, the faster things break.

While many companies have made great strides towards automating application release and infrastructure management, automation for service assurance has been sorely lacking. That’s left Dev and Ops with a problem: how to effectively service alerts that have grown by orders of magnitude.

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BigPanda for HipChat Connect: The pint of Guinness your DevOps teams deserve

BigPanda for HipChat Connect: The pint of Guinness your DevOps teams deserve

You’ve solved your noisy alert problem with BigPanda. Now solve your noisy ChatOps problem with BigPanda and HipChat, thanks to HipChat’s new integrations platform, HipChat Connect.

If every incident update were to push a new message, your Ops chatrooms would quickly become more crowded than O’Malley’s Pub on St. Patty’s Day. BigPanda now integrates with HipChat  via HipChat Connect, so you can not only view the status of BigPanda incidents in HipChat, but also view incident details with links to relevant actions in the glance view beside the chat room.

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Introducing BigPanda One

Introducing BigPanda One


In October 2015, BigPanda launched #FlyAboveTheNoise, a program geared at assisting IT & DevOps professionals to rise above their IT alert noise. The premise was simple: Trade in your noisy IT alerts by taking a trial of BigPanda, and you get a drone.

“Fly Above the Noise was a huge success. 3,000+ respondents and millions of correlated alerts later, it’s clear that the world not only needs to be free from alert noise, but it needs drones to automate the event management process,” said BigPanda CEO Assaf Resnick.

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Part 2 of 2: How to add intelligence to Nagios through alert correlation

Part 2 of 2: How to add intelligence to Nagios through alert correlation

For many IT and Ops teams, Nagios is both a blessing and a curse. On the one hand, Nagios gives you near real-time visibility into the inner workings of your IT infrastructure. But on the other hand, Nagios can generate so many alerts that it’s impossible for any single person (or even any team) to keep up.

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Part 1 of 2: The reason why Nagios is so noisy – and what you can do about it

Part 1 of 2: The reason why Nagios is so noisy – and what you can do about it

If you’re struggling with a flood of Nagios alerts, this two-part blog series is for you. We’ll take a close look at the complicated relationship that IT and Ops professionals have with the monitoring tool, explain why Nagios is so noisy, and discuss the simple way that you take charge of your alerts and maximize the way Nagios works for you.

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