BigPanda Product

Posts that feature news about the platform & its features/functions (not the company).

BigPanda announces funding & great new features!

By |2018-04-17T18:38:12+00:00April 11th, 2014|Blog|

Last week was an exciting week. BigPanda announced $7 Million in funding from Sequoia Capital and Mayfield. We are super excited that these two firms share our vision for changing the way that IT and DevOps teams manage and respond to the thousands of IT issues they face every day. Last week, we also launched our offering into general availability. Check out some of the highlights from last week’s coverage on BigPanda from TechCrunch, GigaOm, Computerworld, 451 Research and more.

Is Change Visibility Your New Blind Spot?

By |2018-04-17T18:37:38+00:00October 2nd, 2013|Blog|

It’s well known in IT operations that things don't break on their own.  Close to 80% of production outages occur because of changes made by developers or someone in IT.  However, this fact often eludes us when it comes to actually resolving production issues.

4 Ways to Combat Non-Actionable Alerts

By |2018-04-17T18:36:02+00:00April 23rd, 2014|Blog|

Many alerts place an unnecessary burden on Ops teams instead of helping them to solve issues. The main problem is that most alerts are not actionable enough:

  • They point to issues that don’t require a response
  • They lack critical information, forcing you to spend time searching for more insights in order to gauge their urgency

Building a Fast Ops Incident Dashboard

By |2018-04-17T18:36:12+00:00April 14th, 2014|Blog|

Few things damage productivity as much as waiting. Waiting forces us to context switch, disrupts our creative momentum and eliminates our ability to experiment. Whether we are deploying a new service or troubleshooting a problem, waiting puts a heavy tax on efficient work. 

Four User Experience Metrics Every Successful Company Should Track

By |2018-04-17T18:34:33+00:00June 24th, 2014|Blog|

We engineers love measuring stuff. Whether it helps us solve an immediate problem, gets us ready for a bad day or just because most of us are information junkies, we love keeping track of metrics. The spectrum of what can be measured is very wide. It can include data from every part of our system: from technical metrics such as disk space or RPM, through UI metrics like page load times, to business KPIs such as revenue, conversion rates and so on. When choosing which metrics to collect, we usually start with the obvious ones: those that reflect the current state of the system (e.g., CPU, memory and load). There are quite a few articles and blog posts about these metrics, so I’m not going to discuss that here. Rather, I would like to focus on metrics that reflect the user experience.

Here are the four metrics that we at BigPanda see as the most important in this category:

A Practical Guide to Anomaly Detection for DevOps

By |2018-05-18T00:42:12+00:00June 26th, 2014|Blog|

Anomaly detection for monitoring has been a trending topic in recent years. And while the math behind it is fascinating, too much of the discussion has revolved around histograms, moving averages and standard deviations. More discussion needs to happen around its practical applications, and for that reason, this practical guide to anomaly detection will attempt to provide an actionable overview of current off-the-shelf anomaly detection tools.

New Relic and BigPanda = #Monitoringlove

By |2018-04-17T18:33:46+00:00July 8th, 2014|Blog|

Monitoring applications in production has never been easier. With only a few code lines, you'll have New Relic installed and monitoring your application from nearly every angle. When something goes wrong, New Relic will start sending alerts. But then what? (hint – New Relic and BigPanda together is the answer).

Getting Started with BigPanda – Incident Analysis

By |2018-04-17T18:52:34+00:00October 15th, 2014|Blog|

BigPanda is an incident management platform for modern IT, NOC and DevOps teams. With BigPanda, you will prioritize and route your incidents better and faster, while vastly improving your team’s collaboration and processes. This is part 3 in a series on Getting Started with BigPanda. This product introduction will help you to get up and running quickly so you can get back to hunting fail-whales and 404 errors.

Getting Started with BigPanda – Assign Incidents

By |2018-04-17T18:53:28+00:00October 13th, 2014|Blog|

BigPanda is an incident management platform for modern Ops environments. With BigPanda, you will prioritize and assign your incidents better and faster, while vastly improving your team’s collaboration and processes. This is part 4 in a series on Getting Started with BigPanda. This guide will help you get up and running quickly and maximize the value you get out of the platform.

Getting Started with BigPanda – Incident Triage

By |2018-04-17T18:52:30+00:00October 17th, 2014|Blog|

BigPanda is an incident management platform for modern IT, Ops, and DevOps teams. With BigPanda, you will prioritize and route your incidents better and faster, while vastly improving your team's collaboration and processes. This is part 2 in a series on Getting Started with BigPanda. This guide will help you get up and running quickly and maximize the value you get out of the platform.