It's been a busy summer! At BigPanda, we're reinventing Incident Management for Ops and that takes a kickass team. Thanks to your enthusiasm for what we're doing, we've doubled since April (including a strategic hire directly from Atlassian's JIRA). To help accommodate all this growth, we just moved into our brand new office in Mountain View, CA. Want to join the BigPanda team? We'd love to have you! Email us at email@example.com.
Service downtime is a harmful event to most technology businesses, especially to those who require their services to be constantly available. Downtime has many causes, such as hardware failures and network issues. In today’s web-scale world, application deployment is one of the main reasons for such downtime. This is particularly common with organizations performing Continuous Delivery, in which developers deploy their code at an unprecedented speed. Since there is always a good chance that the new code contains errors, the frequency of application changes holds a high risk of service malfunction.