You’ve solved your noisy alert problem with BigPanda. Now solve your noisy ChatOps problem with BigPanda and HipChat, thanks to HipChat’s new integrations platform, HipChat Connect.
If every incident update were to push a new message, your Ops chatrooms would quickly become more crowded than O’Malley’s Pub on St. Patty’s Day. BigPanda now integrates with HipChat via HipChat Connect, so you can not only view the status of BigPanda incidents in HipChat, but also view incident details with links to relevant actions in the glance view beside the chat room.
At BigPanda, we're committed to giving you the tools and information you need to be successful. In keeping with this goal, we’re excited to announce BigPanda Docs, our revamped help documentation that features more content, better navigation, and more ways for you to give us feedback.
Today we announced an integration with the excellent cloud monitoring system Librato which was recently acquired by SolarWinds. We’ve enjoyed working with the Librato team to bring the product to market and now are eagerly awaiting feedback from the loud and proud community of BigPanda+Librato users.
We engineers love measuring stuff. Whether it helps us solve an immediate problem, gets us ready for a bad day or just because most of us are information junkies, we love keeping track of metrics. The spectrum of what can be measured is very wide. It can include data from every part of our system: from technical metrics such as disk space or RPM, through UI metrics like page load times, to business KPIs such as revenue, conversion rates and so on. When choosing which metrics to collect, we usually start with the obvious ones: those that reflect the current state of the system (e.g., CPU, memory and load). There are quite a few articles and blog posts about these metrics, so I’m not going to discuss that here. Rather, I would like to focus on metrics that reflect the user experience.
Here are the four metrics that we at BigPanda see as the most important in this category: