ITOA

IT Operations Analytics.

Service Health Analytics: make better IT ops decisions faster

By |2018-04-17T18:59:04+00:00September 29th, 2015|Blog|

We’re proud to be unveiling a new concept we pioneered in the den that finally moves beyond dashboards as eye candy to a new place where IT analytics can be used to make better ops decisions. It’s called Service Health Analytics and it exposes all data from all monitoring sources in the form of configurable dashboards that can be customized, saved, and shared.

How to Use the 80/20 Rule to Turn Noisy Alerts into Actionable Intelligence

By |2018-04-17T18:23:40+00:00October 26th, 2015|Blog|

If you work in tech, you’ve probably heard of the Pareto principle, or, as it’s more commonly called, the 80/20 rule. According to the 80/20 rule, for many events, 80 percent of the results are generated by 20 percent of the inputs.

A little background: back in the late 1800s the Italian economist Vilfredo Pareto noticed that approximately 80 percent of the land in Italy was owned by 20 percent of the population. Not long after, Pareto also observed that 20 percent of the peapods in his garden generated 80 of the crop’s yield – and thus the 80/20 principle was born.