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New AWS Custom Integrations for Cloud-Native Service Ops

New AWS Custom Integrations for Cloud-Native Service Ops

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How to Edit Alert Correlation Patterns in BigPanda

How to Edit Alert Correlation Patterns in BigPanda

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What is Algorithmic Alert Correlation?

What is Algorithmic Alert Correlation?

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6 Methods of Using IT Event Data to Determine Root Cause Analysis

6 Methods of Using IT Event Data to Determine Root Cause Analysis

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Our Perspective: Gartner’s 4 Steps to Turbocharge Major Incident-Handling

Our Perspective: Gartner’s 4 Steps to Turbocharge Major Incident-Handling

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State of Monitoring 2017

State of Monitoring 2017

We’re excited to announce that the definitive pulse of IT monitoring is back.The State of Monitoring 2017 Report is now available! In 2016, we launched the report to shine a light on the ever-changing and diverse landscape of IT monitoring. We wanted to explore how IT practitioners are tackling the challenges and opportunities posed by the increasing agility and complexity of IT applications and infrastructure.

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The Modern NOC: IT Ops Predictions for 2017

The Modern NOC: IT Ops Predictions for 2017

Is your team ready for 2017? Featuring early release findings from BigPanda’s forthcoming State of Monitoring Report, our latest e-book takes a look at how key industry trends will affect IT operations in the upcoming year.

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Product News: Usability for Modern IT Operations

Product News: Usability for Modern IT Operations

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MonitoringScape Live – Episode 2 with Jason Dixon

MonitoringScape Live - Episode 2 with Jason Dixon

In the latest episode of our MonitoringScape Live podcast series, we sit down with Jason Dixon, VP Product Strategy at Raintank, founder of Monitorama, and author of "Monitoring with Graphite: Tracking Dynamic Host and Application Metrics at Scale". Jason is joined by Adrian Cockcroft, Technology Fellow at Battery Ventures, former lead architect for Netflix, and author of the best-selling book, "Sun Performance and Tuning".

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August MonitoringScape Live with Adrian Cockcroft: A Recap

August MonitoringScape Live with Adrian Cockcroft: A Recap

Those of us lucky enough to have attended the August MonitoringScape meetup at BigPanda with Adrian Cockcroft enjoyed the master of performance tuning as he waxed philosophical about why monitoring isn’t a solved problem after twenty plus years honing our craft. Spoiler-alert: it’s difficult to solve a problem that keeps changing.

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Velocity NYC: It’s time for take-off

Velocity NYC: It’s time for take-off

Velocity NYC kicks off this week – and our team is in the Big Apple to conduct demos, answer all your burning questions, and yes, hand out some of our cute panda swag. If past events are anything to go by, our adorable panda tees have proven to be quite a hit, so be sure to stop by booth 501 bright and early to get yours! While you’re there, say hello to the friendly panda crew – and check out all the latest and greatest from our powerful alert correlation platform, including:

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Product News: Improved Incident Management

Product News: Improved Incident Management

Over the past couple of months, the BigPanda product team has been hard at work enhancing key tools to help you better manage your incidents. Here are a few of the recent updates designed to help you best leverage BigPanda to fit your needs:

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Product News: Manage Alert Pandemonium with BigPanda

Product News: Manage Alert Pandemonium with BigPanda

Wondering what the BigPanda product team has been up to lately? In our new regular blog series, we’ll provide you with everything you need to know about new product features, upgrades, integrations, and more! Here are a few of the latest additions you may not have discovered yet:

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Say hello to Unified Search

Say hello to Unified Search

BigPanda is proud to announce the launch our of newest feature: Unified Search. We know what you might be thinking: “What makes Unified Search so special?”  Well BigPanda’s latest offering is so much more than a standard search function.

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Three key themes from ServiceNow Knowledge16

Three key themes from ServiceNow Knowledge16

Decompressing from an exhausting, inspirational few days at Knowledge16, the annual ServiceNow event...

From humble beginnings (my first Knowledge was a few hundred attendees in a tent in San Diego), Knowledge has become a global tour de force. This year, Mandalay Bay could barely contain more than 11,000 customers and partners (and the expo hall could barely contain more than 100 decibels of the tech equivalent of Queensryche). Getting into the keynote felt like rush hour on the subway in midtown Manhattan. 

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Make Icinga work better with automated noise suppression

Make Icinga work better with automated noise suppression

Given that the very development of Icinga arose from the need for additional functionalities in open source monitoring, it’s little surprise that the tool has become indispensable for so many IT professionals. Its configurability and flexibility allow for a sophisticated approach to monitoring, which is both scalable and extensible to large, complex environments.

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How to Prevent Salesforce #NA14 from Happening to You

How to Prevent Salesforce #NA14 from Happening to You

Salesforce likely lost quite a bit of money last Tuesday. IDC estimates that the typical infrastructure failure costs organizations $100,000 per hour, while a critical application failure costs as much as $500,000 to $1 million per hour. Salesforce was down for over 20 hours and still continued to have service disruptions. This in turn translated to heavy financial loss for Salesforce customers worldwide, as they struggled to manage their lifeblood processes that depend on the SaaS giant. The Salesforce reputation struggled and the CEO, Marc Benioff, meted out public apologies on social channels.

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Gartner selects BigPanda as a “Cool Vendor”

Gartner selects BigPanda as a “Cool Vendor”

For a bunch of data nerds, we’re glad to say that we can officially sit at the cool kids’ table. We’re proud to share that Gartner, the world’s premier information technology research and advisory company, has selected BigPanda as a “Cool Vendor” in Availability and Performance.

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Gartner Names BigPanda a 2016 ‘Cool Vendor’ in Availability and Performance

Gartner Names BigPanda a 2016 ‘Cool Vendor’ in Availability and Performance

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How alert correlation helps Dev and Ops work better together

How alert correlation helps Dev and Ops work better together

This post was recently published as a guest blog by our friends at Jira Service Desk. You can find the original post here.

We all need to move fast in order to stay competitive. But the faster things move, the faster things break.

While many companies have made great strides towards automating application release and infrastructure management, automation for service assurance has been sorely lacking. That’s left Dev and Ops with a problem: how to effectively service alerts that have grown by orders of magnitude.

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