IT Service Management.
Last week, Google announced several changes to its cloud platform. First, AppScale, the company that provides an open source implementation of Google’s application platform, Google App Engine, is receiving a direct investment from Google in order to accelerate the interoperability between AppScale and Google App Engine. This is a smart move, and it should help developers overcome the app portability issue that is ushering in a new era of vendor-lock within public clouds.
I met Vlad in the bar in Vegas after a long day of telco NOC drudgery. He was enjoying his whisky and clearly didn’t want to be interrupted by me asking about his datacenter. I could tell he’d rather I had asked about anything else… Cat Stevens, Greek myths, Faberge eggs. Anything. I interrupted him anyway and asked what’s required to go from the three nines he referenced in his keynote to the five nines his customers demand. He winced in pain. I thought he swallowed an ice cube or his Johnnie Walker was laced with cyanide. Turns out he was deep in thought. He proceeded to share wisdom that inspired me… to drink whisky and grow facial hair.
BigPanda is attending our first ServiceNow Knowledge15 event, April 21-24, at the Mandalay Bay Convention Center in Las Vegas. We’re hoping, though, that the relationships we build in Vegas, don’t stay in Vegas…
We’re excited to announce BigPanda Environments, a powerful new feature that enables IT teams to create customized monitoring views for any slice of their IT infrastructure. From application to team – by cloud, customer or data center – create custom monitoring views for virtually any logical grouping of an IT environment.