Modernizing the NOC

Any post about digital transformation vs. slow, manual processes & legacy tools in the NOC.

Rishi’s better than you at just about everything. Here’s his advice for CIOs.

By |2018-04-17T19:00:32+00:00August 12th, 2015|Blog|

Rishi is too humble to be the CIO of a Fortune 100 bank, too busy to be the father of four, too accomplished to blog about ice cream, and too educated to love John Gray. Mostly, he's too unpredictable to fit stereotypes and too passionate about everything he does to do anything at less than full throttle.

I met Rishi this week at the Pacific Crest Global Technology Leadership Forum in Vail where he was presenting and I was lucky to be in the audience. We spent an hour together before his talk that inspired me to rescue Nepalese orphans... and eat more ice cream.

Rishi's been an IT leader since before we called it that. He has helped organizations grow and shrink and grow again. He's more scared about the state of IT today than he has ever been.

Here are excerpts from the discussion...

Monitoring Sprawl, and the Rise of KPIs

By |2018-04-17T19:00:28+00:00August 31st, 2015|Blog|

In the last two decades, with the emergence of cloud infrastructure and SaaS delivery models, the monitoring ecosystem has changed dramatically to include over 100 monitoring solutions. The upside of that change is the rapid implementation of monitoring infrastructure, but the unintended consequence of this is that the tools themselves decide what IT measures. 

Key takeaways from DevOpsDays Silicon Valley

By |2018-04-17T18:22:57+00:00November 12th, 2015|Blog|

In between sessions at last weekend’s DevOpsDays Silicon Valley, scores of attendees filled the halls, amplifying the Computer History Museum with chatter and turning it into something more akin to a high school cafeteria than a conference venue. As crowds formed to share their stories and insights with one another, a common theme quickly emerged: It just isn’t as easy as we thought it would be.

Five things you need to know about FutureStack15

By |2018-04-17T18:23:01+00:00November 20th, 2015|Blog|

It was a whirlwind couple of days, but FutureStack15 is in the books! I’m sure I speak for most of the BigPanda team when I say that a weekend of rest was welcomed after the long (but exciting!) days at the show. Between demos, conversations with clients and prospects, and even a surprise visit from Weird Al – there was hardly a moment of downtime. But in our world, who likes downtime? (Excuse the terrible pun).

In case you missed it, here’s a recap of some of the key themes discussed at the show:

Part 1 of 2: The reason why Nagios is so noisy – and what you can do about it

By |2018-04-17T18:23:04+00:00December 1st, 2015|Blog|

If you’re struggling with a flood of Nagios alerts, this two-part blog series is for you. We’ll take a close look at the complicated relationship that IT and Ops professionals have with the monitoring tool, explain why Nagios is so noisy, and discuss the simple way that you take charge of your alerts and maximize the way Nagios works for you.

Top 3 Takeaways from SREcon16

By |2018-04-17T18:44:56+00:00April 12th, 2016|Blog|

SREcon16 is a wrap, and our team had a blast at this year’s event! Both days were non-stop action: demos, discussions, and - of course - handing out our fair share of panda swag. Between the buzz on the floor and in the sessions, what topics were top of mind at this year’s show? Here are our three key takeaways: