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MTTR - 7 Matches

Make Icinga work better with automated noise suppression

Make Icinga work better with automated noise suppression

Given that the very development of Icinga arose from the need for additional functionalities in open source monitoring, it’s little surprise that the tool has become indispensable for so many IT professionals. Its configurability and flexibility allow for a sophisticated approach to monitoring, which is both scalable and extensible to large, complex environments.

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Integrate and correlate your Catchpoint alerts with BigPanda

Integrate and correlate your Catchpoint alerts with BigPanda

We’re happy to announce that BigPanda now integrates with Catchpoint! Catchpoint is a popular cloud-based monitoring tool used by ops teams to measure availability and performance for synthetic transactions and real user web sessions. By integrating with BigPanda, Catchpoint customers can now aggregate all of their monitoring alerts in one place, intelligently clustering them to reduce alert noise and spot critical issues faster.

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The top 5 of 2015

The top 5 of 2015

Who doesn’t like a countdown to celebrate the New Year? So as 2015 draws to a close, we thought it’s the perfect time to look back on our most popular stories of the year. From using MTTR as a performance KPI to measure ITOps performance, to tips on how to better prevent and remediate DDoS attacks, our team took a magnifying glass to some of the most critical topics facing ITOps teams today. Enjoy!

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We’re here to help

We're here to help

At BigPanda, we're committed to giving you the tools and information you need to be successful. In keeping with this goal, we’re excited to announce BigPanda Docs, our revamped help documentation that features more content, better navigation, and more ways for you to give us feedback. 

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Until DevOps becomes NoOps, there’s Service Health Analytics

Until DevOps becomes NoOps, there’s Service Health Analytics

We’re adjusting to the new reality that DevOps is a compelling layover on the journey between legacy ops and self-healing infrastructure. Eliminating the cultural gap between developers and operations, the now-cliched state of IT nirvana called “DevOps”, is by no means the end goal. The goal is reliable system performance and availability without human intervention - the panacea called “NoOps”.

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Service Health Analytics: make better IT ops decisions faster

Service Health Analytics: make better IT ops decisions faster

We’re proud to be unveiling a new concept we pioneered in the den that finally moves beyond dashboards as eye candy to a new place where IT analytics can be used to make better ops decisions. It’s called Service Health Analytics and it exposes all data from all monitoring sources in the form of configurable dashboards that can be customized, saved, and shared.

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What is MTTR? Or why not to feed the baby cognac.

What is MTTR? Or why not to feed the baby cognac.

What is MTTR? Don’t answer with what it stands for or how you use it. The question is more philosophical than literal. For too long we’ve measured operational performance based on the number of minutes it takes to resolve an incident. The almighty trend line slopes down then we gulp milk from the jug of IT inflated ego like NASCAR drivers drunk on Nagios exhaust fumes.

Like the Zen riddle about one hand clapping it’s important to first ask:

  1. What’s an incident?
  2. What does it mean to resolve one? …and (the ever-blasphemous)
  3. Is it unequivocally better to resolve them quickly?

My answers...

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