Mean Time To Resolution

AKA MTTR. Posts related to incident discovery and resolution process in full.

Key takeaways from AppSphere15

By |2018-04-17T18:22:20+00:00December 10th, 2015|Blog|

Software everywhere or software nowhere?

It was just last week, at AppSphere15 in Vegas, that I sat amongst a packed house at David Kirkpatrick’s keynote, staring up at these words in his deck.

“Software is increasingly everywhere”, Kirkpatrick explained, “but it’s so seamless that you don’t even see it. You just enjoy new efficiencies and ways of getting things done”.

Integrate and correlate your Catchpoint alerts with BigPanda

By |2018-04-17T18:21:07+00:00January 13th, 2016|Blog|

We’re happy to announce that BigPanda now integrates with Catchpoint! Catchpoint is a popular cloud-based monitoring tool used by ops teams to measure availability and performance for synthetic transactions and real user web sessions. By integrating with BigPanda, Catchpoint customers can now aggregate all of their monitoring alerts in one place, intelligently clustering them to reduce alert noise and spot critical issues faster.

Make Icinga work better with automated noise suppression

By |2018-04-17T18:42:38+00:00May 19th, 2016|Blog|

Given that the very development of Icinga arose from the need for additional functionalities in open source monitoring, it’s little surprise that the tool has become indispensable for so many IT professionals. Its configurability and flexibility allow for a sophisticated approach to monitoring, which is both scalable and extensible to large, complex environments.

Say hello to Unified Search

By |2018-04-17T18:41:05+00:00July 16th, 2016|Blog|

BigPanda is proud to announce the launch our of newest feature: Unified Search. We know what you might be thinking: “What makes Unified Search so special?”  Well BigPanda’s latest offering is so much more than a standard search function.