Unifying Fragmented Operations

Any post about monitoring tool sprawl and too many alerts.

Get everyone on the same page… literally

By | 2018-04-17T18:31:53+00:00 February 2nd, 2015|Blog|

Whether we practice more traditional operations processes with a 24x7 NOC and well-documented processes, or we’re embracing DevOps-styles with cross-functional teams and highly iterative methodologies, one problem we all face is the growing disconnect between our monitoring systems, the alerts they fire off, and the processes we’re using to handle operational issues. We log incidents in a ticket, but are the folks working on that ticket aware of the real-time status of the underlying incident? 

How a Culture of Sharing Transforms IT Incident Management

By | 2018-04-17T18:32:00+00:00 January 22nd, 2015|Blog|

Earlier this month at BigPanda we released our new Sharing feature, which allows NOC teams to quickly share active and critical incidents with the right teams and subject-matter experts. BigPanda already helps NOC teams today by giving them instant visibility into incoming related alerts so that they don’t have to sift through dozens of emails and web pages with every outage or disruption. They can also attach playbooks and timeseries graphs directly to BigPanda, which means no more navigating around, combing through bookmarks, trying to find the right wiki page for that memory issue, or the right Graphite link for that misbehaving database host.

Announcing BigPanda Incident Sharing

By | 2018-04-17T18:32:44+00:00 January 8th, 2015|Blog|

We're excited to announce the release of a major new feature in BigPanda called Sharing! As you know BigPanda intelligently clusters your noisy alerts into high-level incidents. With our new Sharing feature, it's now easy to notify and collaborate with anyone on your team about critical incidents.

BigPanda Creates the 1000th Jenkins plugin

By | 2018-04-17T18:52:17+00:00 November 5th, 2014|Blog|

For those of you who are not familiar with Jenkins, it's a dead simple open sourced Continuous Integration solution, which takes absolutely no time to set up. Jenkins has a vibrant ecosystem and community, and until recently, Jenkins only had 999 plugins available...

Automating Incident Management

By | 2018-04-17T18:52:20+00:00 October 28th, 2014|Blog|

Data center growth over the last 15 years has created significant growing pains in terms of data center management.  Tasks that once could be done manually by IT teams have hit the limits of scalability, cost, and efficiency.  The key to enabling IT to meet these challenges involves one key theme: automation.

BigPanda announces funding & great new features!

By | 2018-04-17T18:38:12+00:00 April 11th, 2014|Blog|

Last week was an exciting week. BigPanda announced $7 Million in funding from Sequoia Capital and Mayfield. We are super excited that these two firms share our vision for changing the way that IT and DevOps teams manage and respond to the thousands of IT issues they face every day. Last week, we also launched our offering into general availability. Check out some of the highlights from last week’s coverage on BigPanda from TechCrunch, GigaOm, Computerworld, 451 Research and more.

Is Change Visibility Your New Blind Spot?

By | 2018-04-17T18:37:38+00:00 October 2nd, 2013|Blog|

It’s well known in IT operations that things don't break on their own.  Close to 80% of production outages occur because of changes made by developers or someone in IT.  However, this fact often eludes us when it comes to actually resolving production issues.

Easy Modeling of Distributed Production with Vagrant & Ansible

By | 2018-04-17T18:33:41+00:00 July 14th, 2014|Blog|

Modeling your production environment correctly is very important for development. Developers need to be able to run and test their code locally for the development process to be efficient, and many times this requires setting up infrastructure that exists in production on their local machines. The basic solution is a simple Vagrant box containing all your infrastructure and application code, like the one we mentioned in our Devbox post. 

New Relic and BigPanda = #Monitoringlove

By | 2018-04-17T18:33:46+00:00 July 8th, 2014|Blog|

Monitoring applications in production has never been easier. With only a few code lines, you'll have New Relic installed and monitoring your application from nearly every angle. When something goes wrong, New Relic will start sending alerts. But then what? (hint – New Relic and BigPanda together is the answer).