451 Research: BigPanda launches AI-driven co-pilot for real-time incident management
451 Research confirms that humans need to remain in the loop for vetting data and taking action. BigPanda is bridging the “last mile” of problem resolution with BigPanda Biggy AI. Biggy AI is an AI-powered ITOps assistant that provides context as to what is happening, why, and how to resolve it.
Learn from 451 Research analyst Jean Atelsek how BigPanda Biggy:
- Adds context to address the human side of ITOps management.
- Opens channels between siloed teams to help resolve problems.
- Combines machine data from ITSM and observability tools.
- Features
- Detection
- Open Integration Hub
- Event Correlation
- Event Enrichment Engine
- Incident 360 Console
- Triage
- Automated Incident Triage
- Root Cause Analysis
- Similar Incidents
- Real-time Topology Mesh
- Investigation
- Biggy AI
- Remediation
- Workflow Automation
- Prevention
- Unified Analytics
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