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Gartner® Market Guide for Event Intelligence Solutions, 2025

According to Gartner®, I&O leaders should use this research to separate the hype of AIOps from the achievable value of optimized operations, reduced toil, and improved performance and availability.

“Gartner defines event intelligence solutions (EIS) as tools that apply artificial intelligence (AI) and data analytics to augment, accelerate and automate responses to signals or events detected from digital services.”

Learn how we think Gartner views the EIS market and why:

  • Many IT operations teams fail to realize the full potential of an EIS.
  • Rapid advances in GenAI are driving renewed interest in AI for ITOps.
  • Infrastructure & Operations leaders must focus on value-based, well-defined use cases to augment, accelerate, and automate ITOps.

Gartner, Gartner Market Guide for Event Intelligence Solutions, 2025: 11 March, 2025

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