BigPanda Education
Explore self-paced learning resources, engaging events, and top-notch tools to improve your skills. Plus, discover training and certification paths to advance your career.
Our education is top‑tier
98%
course satisfaction rate
8000+
BigPanda University users
Learn about BigPanda
BigPanda Operator
BigPanda Product Owner
Alert Intelligence fundamentals
Getting started with Incident Intelligence
Join our customer community
Become a part of the BigPanda community, connect with IT professionals, gain invaluable insights, and contribute to the network that’s driving innovation in the industry. Be sure to use your company email address.
Release notes
Stay up to date on new functionality and system improvements in BigPanda.
Interactive API builder
Integrate with external tools, manage incidents, and BigPanda elements in bulk with interactive API reference.
FAQ
I can’t access my BigPanda University account, what should I do?
You can use the “Forgot password” link to request a new password. Corporate spam filters sometimes stop our messages from reaching your inbox. If that happens, send us a request via email at university@bigpanda.io.
Why haven't I received the confirmation email for my BigPanda University account?
Sometimes corporate spam filters block these emails from coming through. We recommend that you ask your IT team to whitelist emails coming from BigPanda. In the meantime, email us to have your account confirmed.
What is the difference between a certified path, a certified course, and a short course?
Certified paths are a combination of courses; at the end, you’ll earn a Certificate of Completion and an industry-recognized Credly credential. You will also earn a Certificate of Completion for certified courses, while short courses are quick and easy to level up your knowledge but don’t carry any certification.
What is BigPanda Community?
The BigPanda Community is an online platform designed to help users of BigPanda (and people interested in learning more about it) to share knowledge, discuss best practices, troubleshoot problems, and exchange ideas. Connect with other users and experienced members of the BigPanda team to get the most from the BigPanda Community experience.
Who can join the Community?
Customers and partners can use the Community. You can join here or via the BigPanda console.
Where can I find information about new features?
Check out the BigPanda Release Notes to stay up-to-date on the latest features.
I’m new to BigPanda, where should I start?
Our Get Started and Get Help pages have resources to help you get up and running fast.
Need help with something?
Contact BigPanda University at university@bigpanda.io
Contact BigPanda Community at community@bigpanda.io
Use the Support Portal to submit a ticket for the Docs team
Employment Verifications: voe@bigpanda.io | (650) 240-7272
Contact Info: info@bigpanda.io | 650-562-6555 | 555 Twin Dolphin Drive, Suite 155 | Redwood City, CA 94065
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