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Unified Analytics for IT Operations

Gain a centralized view into your IT operations and drive continuous optimization by identifying areas of improvement with relevant KPIs, tracking performance and identifying patterns or recurring issues.

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Powerful dashboards to monitor operational KPIs and showcase value

Unified Analytics from BigPanda drives organizational improvements by measuring, tracking, and displaying performance against the KPIs that matter most to your organization.

Unified IT operations data

Visualize and analyze complex ITOps data from observability, ticketing, topology tools, and more in a unified view.

End-to-end visibility

Out-of-the-box dashboards make it easy to understand your operation’s efficiencies and identify redundant processes and manual tasks to standardize incident management workflows without complex calculations.

Highlight ITOps business impact

A comprehensive view of your team’s impact on critical incident response and service availability makes it easy to track and share your organization’s productivity in your IT operations.

Improve alert actionability

Improve the effectiveness of alerts and optimize monitoring tools through quality-based notification sorting to enhance alert configurations, diminish noise, and improve monitoring and observability methods.

Data clarity for operational enhancements

Gain critical visibility

“Unified Analytics offers crucial visibility to identify compliant and non-compliant teams based on our BigPanda alert quality standards. With these insights, we create onboarding plans to integrate them into BigPanda, transforming low-quality noise into actionable alerts for precise incident response.”

Prisciliano Flores

Staff Software Systems Engineer at Sony Interactive Entertainment

Unify data silos

“BigPanda Unified Analytics helps unify monitoring and observability data into a single pane of glass. We can build custom dashboards and create custom KPIs that help us avoid surprises and illuminate ways we can optimize incident management workflows.”

Lukas Johnson

Lead IT Infrastructure Engineer at Lumen Technologies

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Identify gaps and improve workflows

“BigPanda Unified Analytics gives our teams new ITOps executive dashboards that rapidly identify improvements on how to improve noise reduction, service availability, and team productivity – and importantly, help us translate those metrics into business impact for each customer.”

Ty Patterson

IT Systems Automation Engineer at Ballast Services

FAQ

What is Unified Analytics?

BigPanda Unified Analytics grants ITOps teams the AIOps insights and AIOps analytics they need to drive improvements across their monitoring tools, Ops teams, and incident management workflows, as well as measure the effectiveness of their BigPanda configuration.

What dashboards are ready to go out-of-the-box (OOTB)?

Unified Analytics comes with eight OOTB dashboards to help you gather more insights into your IT operations and see how you are efficiently scaling. These IT performance dashboards report on key performance metrics such as MTTx, tool efficiency, platform usage, and more. For a full list of the standard dashboards available, please visit our BigPanda Docs.

Can I create my own dashboards using Unified Analytics?

Yes, you can create custom IT performance dashboards in Unified Analytics. Users with dashboard designer access can create custom dashboards to match their organization’s unique tags and configuration settings.

How does Unified Analytics address the issue of tool fragmentation in ITOps?

Fragmentation poses a challenge for ITOps managers who need a unified view of their operations and better tool consolidation. BigPanda Unified Analytics resolves this by consolidating data from diverse workflows into a single, industry-specific dashboard, simplifying the process of identifying gaps, rationalizing tools, and optimizing workflows.

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