Centralized IT Event Management
BigPanda gives your teams the actionable insights and context they need to get ahead of situations and simplify workflows.
Automate manual workflows and accelerate response
Enhance alert actionability by providing critical information and automating manual workflows. Reduce event management workload and streamline detection and triage.
Break down silos
BigPanda is an open and agnostic platform. It aggregates, synthesizes, and transforms siloed operational data, service knowledge, and institutional know-how into context-rich insights in a unified view.
Eliminate overwhelming noise
BigPanda Event Correlation cuts through unnecessary noise by correlating and enriching event data into a streamlined alert feed, enabling faster detection and triage of incidents.
Decrease time to detection
Resolve incidents faster and minimize downtime.
Give your teams additional context and actionable alerts so they can quickly assess the situation, prioritize incidents based on urgency, and assign them efficiently.
Reduce manual workloads
Automate manual tasks such as ITSM ticket creation and CI discovery so your teams can focus on the most important situations, freeing up time and boosting productivity.
Why leading enterprises rely on BigPanda
Ops Centric AI
Purpose-built for ITOps and Incident Management, BigPanda synthesizes siloed data using AI/ML and Generative technologies to deliver real-time, actionable insights in clear, easy-to-understand language, enabling teams to act quickly and efficiently.
Proven Path to Value
Rapidly embrace, track progress, and unlock the full potential of AIOps with a structured, proven methodology that guides you from onboarding through adoption.
Unified Analytics
Unify fragmented processes and tools with data-driven analytics and customizable, out-of-the-box dashboards that enable informed decision-making and improve processes and collaboration across your organization.
Achieve essential visibility
“BigPanda Unified Analytics helps unify monitoring and observability data, enabling organizations to measure, analyze, and improve the performance and outcomes of IT tools, teams, and workflows.”
Jon Brown
Senior Analyst IT Operations, IT Service Management, FinOps, Sustainability in IT, Enterprise Strategy Group
Streamline detection and triage
“BigPanda funnels our alert data, identifies incidents in real-time, and automatically builds out full context tickets so the appropriate team is alerted for incident triage, cutting our MTTR in half.”
Optimize workflows
“Operational awareness is critical for us at all times. Unified Analytics helps us unify our monitoring and observability data. We build custom dashboards and create custom KPIs unique to our business, which helps us avoid surprises and optimize incident management workflows.”
Lukas Johnson
Lead IT Infrastructure Engineer, Lumen Technologies
FAQ
What type of tools does BigPanda Core integrate with?
BigPanda Core integrates with various sources to provide comprehensive insights so your IT teams can better manage events. BigPanda integrates with monitoring sources, collaboration tools, change management systems, and topology data. For a complete list, visit our docs.
How does BigPanda reduce MTTR?
BigPanda aggregates data from across your IT environment and presents relevant insights to detect, triage, and resolve incidents swiftly. This process eliminates the need for manual investigation and filtering through alert noise in search of pertinent information.
What is the role of generative AI in IT event management?
In IT event management, Generative AI can automatically analyze and summarize incidents, identify patterns, and suggest root cause in real time. It can provide valuable insights to operators and act as an AI-powered copilot for ITOps, Incident Management, and L2/L3 teams, significantly reducing stress and improving incident response. Early adopters have found it greatly reduces the amount of time spent per incident.
Check out more related content
ANALYST REPORT
Gartner® Market Guide for Event Intelligence Solutions, 2025
According to Gartner®, I&O leaders should use this research to separate the hype of AIOps from the achievable value of optimized operations, reduced toil, and improved performance and availability.
- Features
- Detection
- Open Integration Hub
- Event Correlation
- Event Enrichment Engine
- Incident 360 Console
- Triage
- Automated Incident Triage
- Root Cause Analysis
- Similar Incidents
- Real-time Topology Mesh
- Investigation
- Biggy AI
- Remediation
- Workflow Automation
- Prevention
- Unified Analytics
Employment Verifications: voe@bigpanda.io | (650) 240-7272
Contact Info: info@bigpanda.io | 650-562-6555 | 555 Twin Dolphin Drive, Suite 155 | Redwood City, CA 94065
©2025 BigPanda. All rights reserved.