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Detect and triage situations proactively

BigPanda gives your teams the actionable insights and context they need to get ahead of situations and simplify workflows.

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Automate manual workflows and accelerate response

Enhance alert actionability by providing critical information and automating manual workflows. Reduce workload and streamline detection and triage.

BigPanda combines data from tools and institutional knowledge into actionable insights.

Break down silos

BigPanda is an open and agnostic platform. It aggregates, synthesizes, and transforms siloed operational data, service knowledge, and institutional know-how into context-rich insights in a unified view.

Eliminate overwhelming noise

BigPanda Event Correlation cuts through unnecessary noise by correlating and enriching event data into a streamlined alert feed, enabling faster detection and triage of incidents.

Reduce alert noise by at least 80% and give teams actionable insights to resolve incidents before they become outages.
Distill millions of events into contextualized, actionable, and high-quality intelligent alerts.

Decrease time to detection

Resolve incidents faster and minimize downtime.
Give your teams additional context and actionable alerts so they can quickly assess the situation, prioritize incidents based on urgency, and assign them efficiently.

Reduce manual workloads

Automate manual tasks such as ITSM ticket creation and CI discovery so your teams can focus on the most important situations, freeing up time and boosting productivity.

Automate and accelerate incident workflows and processes.

Why leading enterprises rely on BigPanda

Ops Centric AI

Purpose-built for ITOps and Incident Management, BigPanda synthesizes siloed data using AI/ML and Generative technologies to deliver real-time, actionable insights in clear, easy-to-understand language, enabling teams to act quickly and efficiently.

Proven Path to Value

Rapidly embrace, track progress, and unlock the full potential of AIOps with a structured, proven methodology that guides you from onboarding through adoption.

Unified Analytics

Unify fragmented processes and tools with data-driven analytics and customizable, out-of-the-box dashboards that enable informed decision-making and improve processes and collaboration across your organization.
Analyst report - 55% of teams see significant value from AIOps. - Get the report

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Achieve essential visibility

“BigPanda Unified Analytics helps unify monitoring and observability data, enabling organizations to measure, analyze, and improve the performance and outcomes of IT tools, teams, and workflows.”

Jon Brown

Senior Analyst IT Operations, IT Service Management, FinOps, Sustainability in IT, Enterprise Strategy Group

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Streamline detection and triage

“BigPanda funnels our alert data, identifies incidents in real-time, and automatically builds out full context tickets so the appropriate team is alerted for incident triage, cutting our MTTR in half.”

Joe Connelly

Director of Monitoring, Observability, and Service Reliability, Chipotle Mexican Grill

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Optimize workflows

“Operational awareness is critical for us at all times. Unified Analytics helps us unify our monitoring and observability data. We build custom dashboards and create custom KPIs unique to our business, which helps us avoid surprises and optimize incident management workflows.”

Lukas Johnson

Lead IT Infrastructure Engineer, Lumen Technologies

FAQ

What type of tools does BigPanda Core integrate with?

BigPanda Core integrates with various sources to provide comprehensive insights for IT teams. BigPanda integrates with monitoring sources, collaboration tools, change management systems, and topology data. For a complete list, visit our docs.

How does BigPanda reduce MTTR?

BigPanda aggregates data from across your IT environment and presents relevant insights to detect, triage, and resolve incidents swiftly. This process eliminates the need for manual investigation and filtering through alert noise in search of pertinent information.

What is the role of generative AI in IT operations and IT incident response?

Generative AI can automatically analyze and summarize incidents, identify patterns, and suggest root cause in real time. It can provide valuable insights to operators and act as an AI-powered copilot for ITOps, Incident Management, and L2/L3 teams, significantly reducing stress and improving incident response. Early adopters have found it greatly reduces the amount of time spent per incident.

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