Event intelligence for manufacturing

Benefits

• Minimize downtime: Apply AI-powered analysis to address outages proactively before they disrupt production and distribution.
• Improve system visibility: Use a unified view of your IT environment to reduce noise, detect issues faster, and keep operations online.
• Increase automation and scale: Save time and free teams from repetitive processes. Enhance incident management performance and scale the output of IT.
• Accelerate digital transformation: Better manage alerts to reduce the risks of deploying new technology while identifying areas for continuous improvement.

If you’re a manufacturer, an IT outage can disrupt production or distribution, resulting in lost revenue. Smooth-running IT operations are essential to ensure that the production lines keep moving.

IT teams have more responsibility — and challenges — than ever. Beyond the complexity of modern IT environments, manufacturing environments also include robots, IoT devices, and specialized hardware and software.

The teams managing these environments must address issues that can affect production, distribution, data centers, cloud services, e-commerce, supply chains, and more. An outage affecting any of these components can disrupt entire operations.

These complex, noisy IT infrastructures strain the teams tasked with monitoring and managing them. At the same time, outdated and siloed tools impede incident management, add stress, and hinder innovation.

• Extremely complex IT environments Manufacturing infrastructure is highly complex, with multiple possible failure points across hardware and software. This results in overworked teams, lengthy and disruptive bridge calls, and prolonged mean time to resolution (MTTR).
• High service availability demands Outages can slow or even halt production and distribution. Whether caused by hardware, software, or a network issue, any slowdown or stoppage can damage customer trust, profits, and brand reputation.
• Delayed innovation Rather than focusing on strategic projects supporting competitive differentiation, manufacturing IT teams often have to spend time responding to incidents. This can negatively impact team morale, leading to attrition and potential revenue loss.

How AIOps can help

Use AIOps to help your teams deliver maximum system uptime to reduce production delays and support product development teams. Provide operators with a consistent, unified view of complex IT environments without switching between multiple monitoring windows. Equip them with insights that help them prevent outages before they cause production delays that harm your brand’s revenue and reputation.

AIOps consolidates and correlates alert data across sources and dimensions to create actionable incidents. It significantly reduces alert volume and allows your teams to detect, prioritize, and assign incident remediation in seconds.

One key benefit of AIOps is its ability to automate and accelerate manual and inefficient event management workflows and processes. Help operators resolve more incidents quickly, scaling their output while reducing stress and improving operational efficiency.

Reduce the costs and risks associated with digital transformation and IT modernization projects. As you evolve your IT operations environment, AIOps can establish a real-time topology model across all of your IT data sources and quickly identify any incident-causing changes.

Full-stack visibility gives operators a more holistic perspective of the environment, which can help them resolve outages more rapidly. Your IT teams can focus on strategic priorities and adapting to changing business demands rather than firefighting.

“Don’t wait to start your AIOps journey once you are overwhelmed with alerts. Start early to get a single pane of glass to understand which monitoring tools you need.”

Sanjay Chandra
Vice President of IT, Lucid Motors

“AIOps from BigPanda provides the data, insights, and processes to make incident management faster, more consistent, and more sustainable.”

Jon Brown
Senior Analyst, Enterprise Strategy Group