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Transform IT noise into insights to detect and triage faster

AI-powered Event Management from BigPanda increases the speed and productivity of IT Operations teams.

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Increase productivity and reduce costly escalations

Enrich and correlate alerts across the IT infrastructure to minimize noise and team fatigue, while improving insight into incident priority and impact.

Reduce IT operating costs

Dramatically increase your teams’ efficiency. BigPanda Workflow Automation reduces manual tasks and ticket volume, reducing operational costs and enabling your teams to focus on solving issues and higher-value work.

BigPanda Workflow Automation helps rapidly mobilize teams and experts with automated notifications and ticketing.
BigPanda Event Correlation eliminates benign and duplicate alerts so you can prioritize efforts.

Increase productivity and scale IT

BigPanda Event Correlation improves the actionability of alerts by enriching and correlating data from multiple sources, helping ITOps teams understand, prioritize, and contain incidents faster.

Prevent expensive, time-consuming escalations

BigPanda Advanced Insight automatically surfaces actionable insights like root cause and priority so ITOps teams understand what’s happening and why it’s occurring and can triage faster without escalating.

BigPanda Advanced Insight helps ITOps teams quickly understand and explain incident impact.
Unify monitoring, change, topology, and CMDB data to accelerate and automate processes for responders working within ITSM, chat, on-call, and automation tools.

Unify disparate tools

Seamlessly integrate different monitoring and operational data sources such as change, topology, and CMDB, using the BigPanda Open Integration Manager to gain a 360 view of all incidents without any unnecessary alert noise.

Maximize the value of your tools

BigPanda Unified Analytics helps identify monitoring and coverage gaps and surface opportunities to streamline processes. It also reveals low-quality alert sources and identifies underutilized IT tools, creating avenues for overall operational improvement.

BigPanda Unified Analytics provides a clear view of your operations to support tool consolidation and optimization.
Analyst report - EMA Research: Incident management and prevention - Download now

AI-powered event management for leading enterprises

CDI, an AHEAD Company logo

“BigPanda allowed us to implement AI that reduces alert noise and gets us to root cause faster.”

Christopher Black

Divisional CTO, CDI, an AHEAD Company

Gamma Logo

“Not only can we see the alerts, but we can evaluate them using correlation that recognized patterns, connected alerts, and led to fewer incidents.”

Dan Bartram

Head of Automation and Monitoring, Gamma Communications

Cambia Health Solutions logo

“BigPanda has helped significantly with deduplicating, correlating, and automating our process. The enrichment data we process through BigPanda enables us to create more specific and insightful alert tags.”

Mark Peterson

Supervisor IT Operations, Cambia Health Solutions

FAQ

How does BigPanda improve service reliability?

Using machine learning to correlate alerts, changes, and topology data, BigPanda detects incidents as they emerge. Early detection reduces the frequency and impact of outages to improve service reliability. If outages occur, BigPanda AI surfaces the root cause and routes the incident information to the right teams for rapid resolution without escalation.

How does BigPanda use AI to help triage faster?

BigPanda identifies and prioritizes issues in seconds by providing relevant context and actionable insights to operators so they can make smarter decisions.

What are the out-of-the-box (OOTB) integrations that BigPanda offers?

The BigPanda Open Integration Hub offers ready-made integrations for monitoring tools and systems, such as Datadog, Splunk, New Relic, Solarwinds, Prometheus, Azure Monitor, and others. You can also choose to customize your integration with REST APIs. For a full list of available integrations, please visit our BigPanda Docs.

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