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Protect essential financial applications and services

Major financial institutions select BigPanda to enhance the speed and productivity of IT Operations and Incident Management teams.

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Data Engineering

Maintain pace with the competition

Maximize service availability

In a competitive industry, ensuring the uptime of critical products and services is crucial for maintaining customer trust and avoiding financial losses.

Drive and retain customer loyalty

Safeguard core financial services and proactively catch outages with AI-powered incident analysis. Ensure seamless user experiences and deliver always-on, best-in-class solutions to customers.

Drive and retain customer loyalty
Centralize, distill, and normalize noisy alert data with BigPanda Incident Intelligence to automatically surface actionable insights.

Gain end-to-end visibility

Integrate siloed observability, change management, topology, and institutional data to eliminate blind spots and gain full situation awareness.

Protect against regulatory penalties and fees

Unified Analytics provides ready-to-use dashboards that help financial institutions demonstrate compliance, identify gaps, and proactively address regulatory concerns to minimize the risk of penalties and fees.

Reduce regulatory penalties and fees
BigPanda Biggy AI integrates alert and incident context into your current workflows to make collaboration and incident investigation faster, easier, and more streamlined.

Accelerate investigation and resolution with AI

Enhance incident analysis with BigPanda Biggy AI. Provide ITOps and Incident Management teams with real-time, relevant insights gleaned from fragmented data to quickly troubleshoot incidents and determine remediation steps.

Modernize legacy systems

Bridge on-premise and cloud topology sources into a unified view. Overcome standard CMDB gaps and advance digital transformation initiatives.

Correlate data across data siloes for a unified view of your IT environment.

Leading financial institutions trust BigPanda

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“AIOps saves us time, letting us focus on resolving problems instead of combing through thousands of alerts to find the problem. It’s transformational and game‑changing.”

Chuck Adkins

Chief Information Officer
New York Stock Exchange

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“AIOps provides critical insights and actions that unify IT Operations and Incident Management teams for enhanced speed and productivity. This helps financial institutions keep critical products and services online, enhance customer trust, and avoid financial losses.”

Dennis Drogseth

Vice President Emeritus
Enterprise Management Associates

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“For financial services organizations, ensuring the performance and availability of critical business services is paramount. AIOps provides both information and context to help IT operations and Incident Management teams improve their response to and even prevent potential problems for those critical services.”

Paul Bevan

Research Director, IT Infrastructure
Bloor Research

FAQ

How does BigPanda automate workflows?

BigPanda Workflow Automation automates time-consuming tasks like notifications and ticketing to streamline incident response. BigPanda integrates with IT Service Management (ITSM) and ticketing tools to automatically identify high-quality incidents, update tickets, and trigger automated runbooks, enhancing existing workflows.

Does BigPanda work across hybrid systems?

BigPanda supports both on-premises and cloud-based workloads and integrates with various monitoring and observability tools. The BigPanda Open Integration Manager facilitates custom integrations as well. BigPanda unifies on-premise and cloud topologies to provide comprehensive visibility across environments, identify improvement opportunities, and enhance digital transformation efforts.

How can generative AI improve IT operations and IT incident response?

BigPanda uses GenAI to automatically analyze and summarize incidents, identify patterns, and suggest root cause in real time. BigPanda Biggy AI is an AI-powered copilot that helps ITOps, Incident Management, and L2/L3 teams make smarter, faster decisions, improve productivity, and scale incident management. Early adopters have found Biggy AI greatly reduces the amount of time spent per incident.

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