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Keep critical healthcare services online

Deliver compliant, always-on healthcare services to boost efficiency, reduce costs, and improve business outcomes.

Get solution brief

Improve efficiency and modernize IT

Gain full visibility into your IT environment to maximize availability, improve operations, and meet regulatory compliance.

Maximize uptime for healthcare services

Improve insight into complex, hybrid IT infrastructures, including specific sites and environments. Provide teams with a unified, full-context view to reduce downtime, streamline collaboration, and accelerate incident detection, response, and resolution.

Unify data to reduce downtime, deliver actionable alerts, and expedite incident response.
BigPanda Unified Analytics provides self-service reports and dashboards for comprehensive oversight of healthcare IT operations.

Meet healthcare IT regulations

Tracking KPIs and patterns improves the ability to identify potential risks early. Use Unified Analytics to avoid downtime, align with SLAs, and maintain regulatory compliance.

Protect patient trust

Outages that impact IT can put healthcare services and patient trust at risk. Apply AI-powered analysis to proactively identify, triage, and resolve outages before they affect patients or providers.

BigPanda Generative AI automatically reveals key incident analysis, impact, and probable root cause in natural language.
AIOps helps healthcare IT teams overcome challenges during IT modernization and digital transformation projects.

Modernize legacy healthcare IT

Accelerate modernization and digital transformation efforts by merging cloud topology and on-premises data sources into a unified view. Fill in standard CMDB gaps, eliminate data silos, and improve collaboration.

Automate workflows and processes

Freeing incident responders from repetitive manual processes saves time and improves employee morale. Resolve incidents more quickly by automating natural-language incident summaries, analysis, impact, and probable root cause. Explore Workflow Automation.

Automate manual workflows to speed and scale incident response without adding headcount.
Case study: Cambia Health Solutions identifies critical alerts within 30 seconds.

Healthcare IT teams trust BigPanda

Cambia logo

“With BigPanda, we’ve automated our alert process by 83%, enabling root-cause identification of critical alerts within 30 seconds.”

Mark Peterson

Supervisor of IT Operations, Cambia Health Solutions

ESG logo

“BigPanda AIOps unifies operations and observability teams, their tools, data, and their processes so operators can understand, prioritize, and investigate every incident immediately.”

Jon Brown

Senior Analyst, Enterprise Strategy Group

FAQ

Does BigPanda support hybrid environments?

BigPanda supports both on-premises and cloud-based workloads and seamlessly integrates with various monitoring and observability tools, CMDB, and change data. BigPanda Open Integration Manager also facilitates custom integrations. BigPanda unifies on-premises and cloud topologies to provide comprehensive visibility across environments. This helps identify issues faster, optimize infrastructure, and accelerate digital transformation projects.

How does AIOps improve uptime?

BigPanda Alert Intelligence centralizes full-context data across sources and dimensions, enabling ITOps teams to assess incident priority and impact. Using observability, ITOps, and ITSM with centralized data visibility, teams can address and resolve incidents before they become critical outages and reduce downtime.

How does BigPanda keep data secure?

BigPanda employs industry-standard security technologies and protocols to protect your data against unauthorized access. This approach ensures confidentiality and integrity during transmission, storage, and processing, and maintains security at every step. Independent auditors validate BigPanda security controls through an annual SOC 2 Type II security audit. We conduct independent penetration testing of the BigPanda platform. For more details, visit the BigPanda Customer Trust portal.

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