Deliver performant, reliable media and entertainment services
Differentiate with frictionless digital experiences that increase loyalty and engagement and safeguard revenue.
Maximize uptime and accelerate digital transformation
Gain complete visibility into your IT infrastructure to deliver exceptional service, improve operations, and reduce the costs and risks of innovation.
Deliver always-on experiences
Detect incidents as they develop and reveal root causes to speed resolution. Apply AI-powered analysis to prevent outages, maximize uptime, and deliver outstanding service quality to attract, engage, and retain audiences.
Gain end-to-end visibility
Get a complete picture of complex IT environments. With a unified, full-context view of incidents, responders can streamline collaboration to accelerate incident detection and remediation.
Improve operational efficiency
Free responders from repetitive, manual processes to resolve more incidents faster. Automate workflows and generation of instant incident summaries, analysis, impact, and probable root cause.
Accelerate digital transformation
Accelerate innovation and digital transformation efforts with a unified view of analytics for all IT data sources. Identify areas for improvement and break down silos between data, tools, and teams without compromising service availability.
Media and entertainment IT teams trust BigPanda
“With BigPanda, we achieved 99% alert compression and have actionable alert investigation strategies to quickly get to the root cause of an incident.”
“BigPanda helps us detect incidents and uncover probable root cause in real time, significantly reducing our MTTR.”
FAQ
How does BigPanda use AI to improve incident response processes?
BigPanda uses Generative AI to automatically provide additional incident insights and context to help teams respond more effectively and resolve incidents faster.
How does AIOps improve uptime?
BigPanda Alert Intelligence centralizes full-context data across sources and dimensions, enabling ITOps teams to assess incident priority and impact. With centralized data visibility, teams can address and resolve incidents before they become critical outages and reduce downtime.
How does AIOps assist with digital transformation?
BigPanda unifies on-premises and cloud topologies to provide comprehensive visibility across environments. BigPanda Unified Analytics gives ITOps teams the strategic insights they need to identify areas for improvement and continuously optimize their operations. Teams can identify issues faster, optimize infrastructures, and accelerate innovation projects.
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