BigPanda customers shared their best practices and learnings from addressing the challenges brought on by the July 2024 global outage.
AIOps
Infrastructure data trapped in silos — and a lack of operational context — creates delays and unnecessary stress for ITOps, observability, and ITSM teams.
BigPanda University courses cater to all skill levels. Learn whenever and wherever you want, making it easier to enhance your skills.
Explore the benefits of data aggregation and gain insights into its operational framework to optimize your data management processes.
Surface the context you need within your event-management workflow using new updates in the BigPanda platform.
AI-powered copilots can troubleshoot active incidents in real time for ITOps and ITSM to identify cause, impact, and resolution steps.
On-demand webinar: Realize value in just a few weeks, achieving measurable gains in operational efficiency and service availability.
AIOps uses generative AI to create a unified view of IT incidents to help operators resolve outages faster and improve service availability.
AIOps helps providers improve media and entertainment customer experiences, maximize uptime, optimize ITOps, and accelerate innovation.
Media and entertainment organizations can use AIOps to reduce downtime, optimize IT operations, and accelerate digital transformation.
The AIOps buyer’s guide outlines evaluation criteria and considerations to help you achieve the benefits of implementing an AIOps platform.
The AIOps buyer’s guide outlines evaluation criteria and considerations to help financial services IT teams gain the benefits of AIOps.
On-demand: Normalize event payloads into a consistent taxonomy and enrich alerts with relevant context within the BigPanda platform.
Build off your foundation of actionable alerts and normalized data by implementing AI to improve MTTR.
On-demand webinar: Explore key characteristics of an AIOps platform to optimize incident management or enhance ITSM and observability tools.
AIOps gives healthcare companies end-to-end incident and infrastructure visibility to reduce incidents, ensure compliance, and modernize IT.
Benefits Improve efficiency: Harness AI-powered analysis to proactively prevent outages. Deliver seamless user experiences while keeping services online. Maximize service availability: Use a unified, full-context view of incidents to streamline collaboration across complex environments, detect issues faster, and keep operations online. Meet compliance obligations: Demonstrate incident management compliance, identify potential risks earlier, and mitigate regulatory […]
Network topology has a crucial role in IT observability. Define a clear structure to enhance monitoring, performance, and issue resolution.
As you work toward full implementation of AIOps, focus on event correlation and best practices to create more actionable incident data.
The lines between ITSM and AIOps are blurring. Gartner Hype Cycle for ITSM, 2024 highlights this shift and changes in AIOps service delivery.
On-demand: GenAI can address the challenges of traditional rigid event management to deliver a clear view of every incident and break down silos.
AIOps gives insurance companies a unified, full-context view of their IT environment to maximize service availability and ensure compliance.
AIOps helps insurance companies deliver always-on services, retain customers, modernize operations, and meet regulatory standards.
Reduce alert noise across disparate monitoring sources to gain centralized visibility and leverage AI for IT operations.
AIOps shortens MTTR, enhances ITOps efficiency, and improves service availability. Deploy and see measurable value from within weeks.
ServiceOps is a technology-enabled approach that unifies ITOps and ITSM teams to facilitate more effective incident management.
Full-context operations deliver the platform, data, insights, and processes across cross-functional teams to facilitate the desired outcomes of ServiceOps.
Event intelligence solutions or AIOps platforms? What does the new terminology from Gartner mean for you and your IT operations?
AIOps gives ITSM and ITOps teams a unified view of incidents and the IT environment, facilitating the key outcomes of ServiceOps.
Research from Gartner® outlines how IT leaders can ensure success by effectively delivering and demonstrating the value of AIOps platforms.
Full-context operations use Generative AI to provide a unified view of your IT infrastructure. With full context, ITOps are fast, consistent, and sustainable.
Getting value from AIOps requires understanding their use cases. Get insights from Gartner® research.
Empower ITOps and ITSM with context. Identify incident root causes based on recent changes for swift, accurate resolution.
BigPanda CIO Jason Walker joins financial services podcasts to talk about using AIOps and GenAI to improve IT incident management.
Unlock AIOps’ use case potential across technical, business, and operational realms. Streamline IT, boost efficiency, and drive innovation.
EMA surveyed more than 400 global IT leaders to assess their organizations’ progress toward a ServiceOps model of IT services delivery.
MSPs depend on providing consistent service. Use AIOps to optimize incident management, address complexity at scale, and keep customers happy.
Using advanced AI, precise root-cause identification can speed incident MTTR up to 50% and instantly uncover crucial detail for resolution.
Cribl collects, processes, and routes priority observability data to BigPanda for more impactful correlation and analysis.
Provide ITOps with fast, accurate, and consistent insights into every incident, impact, and probable root cause across distributed systems.
Legacy ITOps are slow, inefficient, and unsustainable. Learn how full-context operations shorten MTTR, enhance efficiency, and improve service availability.
Discover the importance of IT incident management, its five stages, and how AIOps can optimize your organization’s IT event response.
Set a strong foundation with event management to reduce noise and unify disparate data sources. Mature into more advanced AIOps use cases including GenAI.
You can achieve quick gains in the initial phases of AIOps platform deployment and increase benefits as you move toward maturity.
AIOps platforms use data, machine learning, and Generative AI to automate and enhance IT operations. AIOps shorten MTTR and improve service availability.
The average cost of an IT outage is now $14,056 per minute, up nearly 10% from 2022. Learn how AIOps can reduce the cost and duration of outages.
On-demand webinar: Practical modern incident management, real-world automation, and GenAI’s impact on incidents and outages.
On-demand webinar: Migrating from legacy systems like Netcool includes updating processes and upgrading or phasing out old tech.
BigPanda Advanced Insight Module accelerates incident analysis with contextualized data, enabling real-time understanding of impact and underlying causes.
Accomplish fast, reliable incident root-cause discovery with AIOps and significantly reduce mean time to resolution (MTTR) beyond manual capabilities.
Advances in generative AI are transforming IT operations modernization. Use full-context operations to improve service availability and reduce downtime.
Context is imperative for informed decision-making when facing obstacles like data fragmentation and disparate sources. AIOps delivers.
IT outages cost $14,056 per minute on average. What’s driving the increased costs? How can you use AIOps to reduce their frequency, duration, and impact?
On demand: AIOps provides full context of every incident by aggregating data from topology, change, observability, and CMDB tools.
BigPanda 24 brought together ITOps leaders from across industries to discuss the future of AIOps and IT operations. CEO Assaf Resnick shares his thoughts.
Reduce manual incident investigation, identify actionable insights, and speed resolution using relevant historical data from similar incidents.
Improve uptime and efficiency. With full-context IT operations management, you get the big picture of incidents every time, from every angle.
The BigPanda AI-powered copilot is the first to leverage all sources of human-generated, institutional knowledge for AI-powered incident response.
Discover AIOps: Explore use cases, benefits, and tips on applying artificial intelligence to enhance efficiency and insights in your ITOps.
WEC Energy Group unified its distributed tools and services to gain comprehensive IT visibility and ecosystem management.
Learn how BigPanda Incident Intelligence and Automation, powered by AIOps, transforms IT data into insight and action.
Learn the critical steps to achieving full-context ops that transform alerts into actionable insights and maximize IT efficiency and system performance.
Full-context IT operations can help financial services organizations break down silos, streamline collaboration, reduce workload, and ensure compliance.
Full-context operations provide the data, insights, and processes to make every stage of incident management faster, more consistent, and sustainable.
BigPanda CEO Assaf Resnick joins Techstrong.tv to talk about using GenAI to improve IT operations.
BigPanda Founder and CEO Assaf Resnick shares his journey from venture capitalist to building BigPanda into a billion-dollar company.
On-demand webinar: Our panel of tech executives discusses their career progression and how to overcome seen and unforeseen challenges.
Revolutionize IT service assurance by using AI to enhance operational performance, predict issues, and automate responses.
Elevate efficiency using advanced IT monitoring software and AIOps. Intelligent insights ensure seamless IT operations for sustained business success.
NYSE relies on AIOps to extract crucial incident insights, allowing teams to focus on innovation instead of manually investigating alert data.
Check out how IT organizations utilize generative AI in their IT operations and how AI impacts the selection of IT operations tools.
BigPanda’s AIOps ensures uninterrupted financial services, enabling ITOps to provide seamless experiences and foster innovation.
Discover BigPanda CTO Oded Kedem. Read Oded’s story, his take on the future of the AIOps industry and automation, and advice for future CTOs.
On demand: Move from knowledge to automated response. Tie incident intelligence together with Red Hat Ansible Automation Platform.
BigPanda University is a self-paced learning hub offering hands-on experience, a comprehensive curriculum, and certifications for peak AIOps proficiency.
Discover the profound impact that Generative AI has on IT infrastructure and operations in this Gartner® Predicts 2024 research.
Learn how to optimize observability tools to maximize IT efficiency and system performance.
On-demand: BigPanda CEO Assaf Resnick and an expert panel share perspectives on how ITOps will innovate and transform over 12-18 months.
On-demand webinar: IT leaders discuss how they prioritize AIOps strategies to speed root-cause discovery, improve triage, and reduce MTTR.
AIOps platforms bridge the complexities of modern IT environments and the need for streamlined, effective incident management.
Explore AIOps’ impact on CMDB modernization and business outcomes. Unlock greater IT accuracy and insights with AIOps and CMDBs.
DevOps practices in software development have revolutionized the way updates are released. However, many companies entrenched in ITIL practices find it challenging to seamlessly integrate with the DevOps practice of Continuous Integration and Continuous Delivery/Deployment (CI/CD). This is because ITIL focuses on stability, which suits older systems, while DevOps is ideal for modern setups with […]
On-demand webinar: Learn about best practices to improve alert quality and actionability, dashboards, and opportunities for incident automation.
Enable fast, accurate and consistent incident insights to identify impact and probable root cause.
Discover how leading companies go from reactive to proactive incident management. Download the ebook.
On-demand: Cambia Health SVP Mark Peterson shares how his team compressed alerts 83%, delivers 95% SLA in the NOC, sped incident detection by 20x.
How BigPanda’s customer education resources can help your organization navigate change through the AI Revolution.
Discover what’s driving the analyst hype behind BigPanda’s AIOps innovations.
CEO Assaf Resnick explains why Dell’s acquisition of Moogsoft is proof of the ITOps AI revolution.
On-demand webinar: Why GenAI is becoming necessary to make incident response faster, more accurate, and more consistent than humans can achieve.
On-demand webinar: BigPanda CTO Jason Walker examines how AIOps revolutionizes observability for TechOps teams.
IT response teams find themselves battling against an overwhelming onslaught of incidents. Frustratingly long response times, challenges with prioritization, and the relentless pursuit of root cause are formidable adversaries that test even the most skilled teams. I remember customers’ electrifying anticipation with AI and automation a decade ago. They hoped AI could be used to […]
BigPanda’s experts share their cost optimization best practices. Discover how strategic IT cost optimization can reduce spend for software licensing, alert noise, ticket creation, and more.
Discover how applying AIOps to observability revolutionizes source monitoring at every stage.
Learn why BigPanda is Strong Performer among process-centric AIOps vendors. Read the Forrester Wave™: Process-Centric AI for IT Operations report.
On-demand webinar: CDI’s CTO Chris Black shares benefits of using a domain-agnostic AIOps engine to reduce noise and customer-impacting incidents.
IHG Hotels & Resorts leverages AIOps to achieve 99.8% availability across all its tools and environment.
Luxury vehicle manufacturer Lucid Motors uses BigPanda AIOps to filter out IT noise and optimize its ability to scale.
Pragmatic AI has real value for ITOps teams. Learn how AI and ML can assist at any stage of the incident lifecycle.
In this podcast episode, Ehab Tarabay, Head of Workplace IT Services at TMF Group, shares with us how ITOps is evolving to support brick-and-mortar businesses. Ehab also provides insights into how companies can effectively manage their IT operations in this rapidly evolving landscape.
Zayo successfully manages a contextualized stream of actionable alerts by automatically filtering out 99.9% of alerts.
FreeWheel made it easier for response teams to detect problems from a first pane of glass and act on priority alerts, reducing MTTR by 78%.
Explore these use cases for AIOps to see how you can improve productivity, job satisfaction, and service quality from your ITOps teams.
Sanjay Chandra, Vice President of IT at Lucid Motors shares how to scale the NOC globally using AIOps technology, not people.
BigPanda’s VP of Product Marketing Mohan Kompella as well as our RVP of Sales Engineering Ken Serembus discuss the exciting features of the new Data Engineering capability to better assist our customers.
Use our scorecard to evaluate your AIOps readiness and assess your automation maturity.
From the basics on root cause changes to how BigPanda’s solution works, these videos get you started on the road to AIOps.
If you’re not sure if AIOps is right for your organization, this checklist will walk you through helpful questions to set you on the right path.
Download our white paper to learn the challenges and rewards of AIOps and automation for enterprises as illustrated by EMA’s expert research and analysis.
Companies will thrive or fail based on their technology investments today. Find out how IT leaders are supporting their organizations through automation and machine learning.
Given the complexity of today’s IT environments and the cost of downtime, many organizations have begun looking to AIOps to provide a solution. In response, many solution providers have incorporated the term “AIOps” into their tools and offerings, regardless of the underlying technology and presence or effectiveness of their Artificial Intelligence and Machine Learning capabilities.
Drive stronger event correlation, faster root cause analysis and effective incident response automation.
The Spotlight Paper, “Event Correlation and Automation – The Valuable Heart of AIOps” examines the role of automation, Artificial Intelligence (AI) and Machine Learning (ML) in today’s IT organization.