How ServiceOps addresses top IT objectives
ServiceOps addresses many top IT priorities including enhancing team productivity; reducing the frequency, duration, and impact of outages; and improving service.
In this report, Enterprise Management Associates highlights how ServiceOps maximizes the value of technical investments and team talent while reducing costs.
Download the research to learn why:
- 64% of organizations reorganized to leverage advances in AI
- 36% of organizations with ServiceOps report higher productivity
- Increasing use of automation and AIOps is a top ITOps priority
- Features
- Detection
- Open Integration Hub
- Event Correlation
- Event Enrichment Engine
- Incident 360 Console
- Triage
- Automated Incident Triage
- Root Cause Analysis
- Similar Incidents
- Real-time Topology Mesh
- Investigation
- Biggy AI
- Remediation
- Workflow Automation
- Prevention
- Unified Analytics
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