AIOps: Scale IT operations with artificial intelligence
Accelerate incident detection, investigation, and remediation. Use AI to modernize and optimize your ITOps.
Tour BigPanda Generative AI capabilities
Reduce costs and keep services running
Bring AI into ITOps for faster, more consistent, more scalable operations. Eliminate wasted effort and shorten MTTR by 50% or more.
Reduce event noise
Ingest data from all monitoring and observability sources to eliminate noise by 95% or more. Distill data into high-quality alerts and correlate them into full-context, actionable incidents.
Unify operational data
Enriched with topology, CMDB, change, and historical detail, get alert data in a single, full-context view of every incident with actionable incident intelligence at your fingertips.
Reduce MTTR
Understand, prioritize, and respond to incidents in seconds, not minutes. Improve performance and availability of critical business applications.
Automate remediation
Accelerate and automate the execution of predefined actions in response to specific incident signals using Red Hat® Ansible® or other automation tools.
Reduce costs
Don’t waste time on manual tasks. BigPanda integrates with ITSM solutions to automate ticket creation and routing, custom workflows, and sharing with chat and notification tools. Learn more.
“Don’t wait to start your AIOps journey once you are overwhelmed with alerts. Start early to get a single pane of glass to understand which monitoring tools you really need.”
“Rapid, automated extraction of meaningful insights from our complex IT alert environment not only makes us better at L1 response, but also reduces escalations to our L2 and L3 experts.”
Jeremy Talley
Lead Operations Engineer at Robert Half International
“With the help of BigPanda, we reduced incidents by 69% and significantly improved IT operational efficiency.”
FAQ
What type of AI does BigPanda offer as part of its AIOps platform?
Our pragmatic approach to AI delivers proven value from multiple AI technologies, including generative AI. Our open, controllable, and explainable approach lets you choose how to use AI and helps you tune and improve deployments over time. BigPanda AI is secure and compliant. We work closely with you to help you maximize the benefits of powerful, emerging technology.
Does BigPanda scale across hybrid systems?
BigPanda supports on-premises and cloud-based workloads for some of the world’s largest enterprises. It integrates with monitoring and observability tools while BigPanda Open Integration Manager facilitates custom integrations. By unifying on-premises and cloud topologies, BigPanda provides comprehensive visibility across environments, helping identify improvement opportunities to enhance digital transformation.
Why does having full context matter for AIOps?
Full context provides a holistic view of system interconnectivity and operational impacts. Full-context AIOps helps you find, understand, and fix incidents faster, more consistently, and at scale. BigPanda enhances incident context by normalizing data from diverse sources to streamline team collaboration. Multidimensional alert correlation and AI analysis offer deeper insights and automated root-cause analysis for quick, informed decision-making.
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