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Elevate your ITOps skills with BigPanda University

2 min read
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by Lindsley Alvarez | Sep 3, 2024

Are you ready to take your IT operations to the next level and unlock the full power of the BigPanda AIOps platform? Our engaging online learning platform empowers professionals like you with top-notch training and certification opportunities.

Our carefully designed courses allow you to learn at your own pace and convenience through asynchronous learning. Whether you are a seasoned IT expert or just starting, our courses cater to all skill levels. You can learn whenever and wherever suits you best, making it easier than ever to enhance your skills.

Learn from the industry’s best

Experts in AIOps and IT operations back BigPanda University. Our curriculum covers a vast spectrum of essential topics, including but not limited to:

  • Deep diving into the BigPanda AIOps platform to enhance incident management.
  • Proficiently identifying and troubleshooting root causes of incidents.
  • Automating critical IT operations tasks to boost efficiency.
  • Harnessing data analytics to make informed, data-driven decisions.

Comprehensive certification programs

BigPanda University offers exclusive, officially recognized BigPanda certifications. These certifications are your badge of excellence, validating your expertise in AIOps. These credentials demonstrate your ability to leverage the BigPanda platform to its fullest potential, setting you apart in the competitive IT landscape.

New courses

We are excited to introduce two new courses designed to further your IT operations capabilities.

Advanced Insight Module

  • Learn to generate and review AI analysis reports for your incidents to reduce mean time to repair (MTTR).
  • Review root-cause change suspects to identify system changes that caused incidents.
  • Compare incidents with similar characteristics to enhance context and resolve issues faster.
  • Available now

BigPanda University includes courses about AIOps, upskilling your role, or learning about specific aspects of the platform.

ServiceNow and BigPanda: Integration best practices

Explore potential integration configurations between BigPanda and ServiceNow through best practices and use cases. Available in September, topics will include:

  • Configuring BigPanda and ServiceNow to resolve and reopen incidents
  • Mapping incident and alert tags
  • Selecting the correct CMDB table fields for enrichment
  • Using Maintenance Windows
  • Defining AutoShare settings

Seize the opportunity

Join 8,000 satisfied learners at BigPanda Education and harness the power of our remarkable 98% course satisfaction rating. Elevate your ITOps skills and position yourself as a trailblazer in AIOps.