Best Funded
Best Funded
Best Funded

You’ll do the best work of your life here

And have fun in the process
Compensation
We're growing fast. So will your net worth. Generous salaries and pre-IPO equity.
Medical, Vision, Dental
Company paid premiums. Multiple plan options. Coverage for you, your spouse and dependents.
Commute Friendly
Convenient office locationwith free parking. Public transit and bicycle commuter benefits.
Hungry?
Catered in-office lunch plus a fuly - stocked kitchen and downtown location surrounded by the best bars and restaurants.
Vacation
We encourage it. Fifteen days per year, paid holidays, flexible hours.
The Latest Gear
A shiny new MacBook. A Thunderbolt display. The latest and greatest gear, you pick what you need.
We Have Fun
Team outings, poker tournaments, wine country getaways, hiking, rafting, sake Fridays, and professional-grade audio equipment in the office.
Casual Culture
Dress comfortably, enjoy collaborating with friendly teammates.

Silicon Valley

195 Page mill Road, Suite 103
Palo Alto, CA 94306

TEL AVIV

24 SE'ADYA GA'ON STREET
TEL AVIV-YAFO, 6713519

Yarden Mintz
" BigPanda provides an environment where you can see and feel the impact you make, every day "
Yarden Mintz
Head of Front End Engineering
Christine Kim
" I feel I have a voice within the company - I am empowered and encouraged to make decisions and create solutions – to do what’s best for our customer while building a great company. "
Christine Kim
Enterprise Development Executive
Charlie Liang
" The open environment at BigPanda is unlike anything I’ve experienced. It’s refreshing to work with such smart and passionate individuals in a transparent setting driving toward one common goal - to be the next big IT SaaS unicorn. "
Charlie Liang
Director of Marketing
  • Content Marketing Manager
    Palo Alto

    Description

    The Role:

    • Build, execute, and optimize BigPanda’s content marketing and social strategies to engage, inspire, influence and convert key customer segments
    • Create content for thought leadership, sales enablement, website, and lead gen – blog posts, case studies, data sheets, ebooks, email copy, webinars, social posts and more
    • Develop and manage an editorial calendar based on BigPanda’s customer personas, strategic goals, business priorities, as well as industry events
    • Oversee the BigPanda blog and its amplification through demand generation programs and social media
    • Drive continued innovation in evolving content strategy to continually appeal to our target audiences. 
    • Manage BigPanda involvement in audience relevant communities
    • Establish an external distribution, contribution and guest blogging strategy and program – Developing relationships and collaborating with subject matter experts internally and throughout the industry
    • Scale editing of blog posts, ebooks and guides from a variety of contributors
    • Manage SEO program

    Requirements

    You are a prolific and talented content creator and project manager You will be a leader in the company who’s goal is to expand our BigPanda’s digital footprint, awareness, thought leadership, subscribers, and leads. This role requires a high level of creativity, attention to detail, and project management skills.


    A passion for engaging customer and prospects

    Excellent writing skills

    Independent self-starter who thrives when empowered to build and drive new initiatives

    You are proficient with content management systems like WordPress, have a strong familiarity with SEO principles

    Enthusiasm for participating in and building active communities

    Creative thinker

    Strong sense of ownership

    Passion for quality work

    Technical aptitude

    Organized with an ability to meet deadlines

    Ability to thrive in a fast paced environment

    You have worked at a fast-paced startup, agency or deadline-driven publication – a journalism background is a plus

    You understand reporting are up for proving the ROI of content

    You believe the impact of great content amplified intelligently in BtoB is huge

    You are an outstanding communicator who is comfortable interacting with a diverse group of technical and non-techie people.

    4+ years experience in marketing, PR, communications or editorial

    Undergraduate degree required, preferably in English, journalism, PR or marketing


  • Marketing Manager - Events
    Palo Alto

    Description

    BigPanda is seeking a smart, driven Marketing Manager to be a key member of the Marketing Team, reporting to the VP of Marketing. The Marketing Manager will own the planning and of integrated programs that drive new customer acquisition. This position will help execute a wide variety of marketing programs, including tradeshows and events, content marketing, and webinar programs.


    Responsibilities: 


    • Oversee BigPanda’s event marketing programs, including paid sponsorships, exhibiting, speaking and local regional events. 
    • Plan and execute targeted events that support BigPanda’s targeted marketing strategy. 
    • Execute webinar and advertising programs to drive top funnel awareness and thought leadership 
    • Develop creative briefs and campaign plans to guide content development and project manage development to ensure results are achieved. 
    • Ensure website, ad campaigns and landing pages are optimized to drive an increasing number of conversions from qualified prospects. 
    • Work closely with team members to build and execute an integrated social media marketing strategy.
    • Develop creative content ideas that help BigPanda stand out from the crowd. 
    • Evaluate event and campaign performance on a weekly basis and make regular program optimization recommendations.

    Requirements

    Skills/Experience: 

    • 3 years experience working for a B2B technology start-up, preferably in the field of digital/interactive marketing 
    • Experience with event management. Strong analytical, written and verbal communication skills. 
    • Ability to think critically and make optimization decisions based off of data. 
    • Highly efficient team player who thrives in challenging, fast paced working environments. 
    • Loves collaborating with others to come up with unique, creative and impactful program ideas. 
    • Desire to work for a fun, fast-paced start-up on an amazing growth trajectory. 
    • Experience working with Salesforce.com and marketing automation systems. 
    • Bachelors Degree

  • Senior Demand Generation Manager
    Palo Alto

    Description


    BigPanda is seeking a rock-star Demand Generation Manager to lead the strategy and execution of a diverse portfolio of marketing activities designed to grow sales pipeline.  The ideal candidate is a self-starter with a deep understanding of B2B lead generation, the end-to-end marketing funnel, sales pipeline and conversion targets, B2B sales, landing page optimization, analytics and testing.


    The demand generation manager will be responsible for developing and executing marketing programs that drive revenue.  Channels may include SEM, retargeting, outbound and nurturing programs, free trial touch points, content syndication, and webinars.


    The Role:

    • Create campaigns to drive customer growth and engagement of a SaaS software product designed for IT professionals – define campaign strategy, manage creative assets, build campaigns,
    • Manage relationships with agencies and other 3rd parties as needed
    • Be the internal expert on writing effective demand gen copy, aimed at getting prospect or customer to engage
    • Establish pre- and post-campaign processes working in collaboration with the Marketing and Sales teams.


    Requirements

    About You:


    • Prior experience managing B2B lead generation - planning, execution, measurement and analysis. 
    • Expertise in, or ability to quickly learn, CRM and marketing automation platforms – we use Marketo and Salesforce.com. Certifications preferred. 
    • Outstanding analytical ability
    • Compelling copywriter. Design experience a plus.
    • Knowledge of and passion for current and next generation demand generation best practices.
    • Strong communication and interpersonal skills, including excellent writing skills.  Excellent storyteller.
    • Proven track record of driving successful content strategy across channels
    • Self driven entrepreneurial spirit
    • Executional excellence. Able to consistently deliver on time and under budget
    • High energy with ability to manage multiple initiatives simultaneously
    • Self-motivated, performance-driven professional, execute quickly in an extremely fast-paced, high-growth environment
    • Detail-oriented behavior and strong problem solving skills
    • Bias to speed yet detail-oriented and passionate about quality
    • Demonstrated analytical ability, specifically related to program measurement and ROI
    • Previous experience working with outside agencies a plus, but not required.
    • “Get stuff done” – be agile, execute briskly with precision and high quality
    • Being outspoken, unafraid to share ideas, and self-confident are attributes that will help you thrive in our environment. If you are an independent “doer” but enjoy a collaborative team environment, BigPanda is the place for you!
    • 3+ years of marketing experience in a B2B environment. 
    • Bachelor’s and/or Master’s degree – Business Administration or Marketing preferred. 

  • Enterprise Account Executive
    Palo Alto

    Description

    BigPanda is seeking an seasoned sales executive to bring our solution to more of the top companies in the world.  The successful candidate has a history of exceeding sales goal. You have grown an impressive pipeline of business as a result of lead follow up, outbound prospecting, as well as your intelligence, creativity, and hard work. You also have experience navigating through complex organizations and selling to multiple decision makers.

    Requirements

    • 5+ years sales experience selling software to the Fortune 1000 
    • A strong track record of consistent success in enterprise sales 
    • High energy and well-developed business acumen
    • Creative sales hunter skills
    • Excellent communication skills
    • Competitive with ambition combined with great teaming skills 
    • Fluent in consultative, enterprise solutions selling 
    • Experience selling software to enterprise IT, preferably IT Operations 
    • Bachelors Degree

  • Enterprise Account Executive
    Palo Alto

    Description

    BigPanda is seeking an seasoned sales executive to bring our solution to more of the top companies in the world.  The successful candidate has a history of exceeding sales goal. You have grown an impressive pipeline of business as a result of lead follow up, outbound prospecting, as well as your intelligence, creativity, and hard work. You also have experience navigating through complex organizations and selling to multiple decision makers.

    Requirements

    • 5+ years sales experience selling software to the Fortune 1000 
    • A strong track record of consistent success in enterprise sales 
    • High energy and well-developed business acumen
    • Creative sales hunter skills
    • Excellent communication skills
    • Competitive with ambition combined with great teaming skills 
    • Fluent in consultative, enterprise solutions selling 
    • Experience selling software to enterprise IT, preferably IT Operations 
    • Bachelors Degree

  • Regional Sales Director - East
    Other

    Description

    BigPanda has an incredible opportunity to join one of the fastest growing startups 100% focused on the challenges every IT organization deals with every day! We have a massive addressable market, are the clear leader in the space, and are proud to call some of the greatest companies in the world our customers.


    • Very lucrative compensation plan w/ ability to accelerate quickly w/ no ceiling
    • Early startup equity
    • The territory will be comprised of  all companies in the Western US
    • 100% focused on new customer acquisition and top line revenue growth
    • Meeting and/or exceeding sales quota 
    • Qualification and deal management for inbound leads from Inside Sales for assigned geography
    • 1:1 alignment and collaboration with Sales Engineer to develop account strategy
    • Collaboration with Inside Sales to develop/execute on demand generation strategy

    Requirements

    • Minimum of 10+ years of sales experience in Enterprise IT software and/or SaaS sales
    • Ability & willingness to out-think, out-work, and out-execute your competition
    • Passion for our platform, the company, and your customer's success
    • High energy, activity level, and sense of urgency
    • Competitive intelligence / work history from AppDynamics, ServiceNow, Splunk, Moogsoft, etc. is highly sought after.
    • Strong, documented track record of achievement against quota  
    • Current contacts/relationships and working business knowledge of assigned territory (New York to Florida)
    • Strong business and executive level sales acumen
    • Business travel within assigned territory

  • Sales Engineer
    Palo Alto

    Description

    We are looking for growth oriented sales engineers to join our rapidly growing team in our new Palo Alto, CA offices.


    Driven and well-rounded individuals possessing strong technical and communication skills and a desire to assume significant responsibility would fit perfectly in the role. The Sales Engineer will work with our customers during the early stages of a sales engagement from pre-sales through customer onboarding. This individual will need to have the ability to guide our customers in leveraging the capabilities of our platform and quickly realizing the value. 


    Responsibilities:

    • Participate in sales calls, customer visits and providing product demonstrations.
    • Work with prospects and customers at both a technical and business level to implement BigPanda’s product using our agents, API and custom scripts.
    • Work closely with customers, sales and R&D to understand customer goals, outcomes and success criteria
    • Be the voice of our customers’ needs and work internally with product management to identify, drive and prioritize improvements in product offerings.
    • Perform and oversee key pre-sales proof of concept deliverables 
    • Maintain high customer satisfaction through proactive communication.
    • Communicate BigPanda's best practices, thought leadership and experience to prospects and customers
    • Be part of a growing team and contribute to shared repositories of product information and solution documentation

    Requirements

    • Strong understanding of application or infrastructure monitoring systems
    • Hand on experience in the monitoring space
    • History of success working directly with end users as a sales engineer, a consultant or a solution architect - ideally with IT / Ops Professionals
    • Strong Presentations Skills
    • Programming experience with at least one of the following languages: JavaScript, Ruby, Python, etc
    • Experience with Unix/Linux/Windows shell scripting
    • Ability to work on multiple opportunities & POCs concurrently
    • Strong desire to improve and grow into leadership roles

  • Head of user success
    Palo Alto

    Description

    At BigPanda, we’re passionate about design, user experience, and the importance of implementing the right features in ways that delight users and create business value.


    Goodbye green screen. Goodbye DOS prompt. Hello DevOps. Hello agility and collaboration. We’re all about human-focused design and we’re looking for the brightest minds on the planet who share our passion for user experience to help us change expectations about how well-designed IT products can inspire teams to perform better. 

    Requirements

    We’re seeking a Product Owner to lead our User Success initiatives. Ideal candidates will have successfully delivered exceptional software products in high-growth environments and demonstrated experience with the following: 
    • Understanding and optimizing the user journey by associating user behaviors with objectives
    • Collaborating with R&D and UX teams
    • A/B testing features and analyzing results
    • Analyzing usage data and making data-driven decisions about implementation priorities
    • Leading design partner programs involving customers and partners
    • Translating requirements into epics and stories
    • Measuring success and educating internal teams based on KPIs

  • Principal Product Manager
    Palo Alto

    Description

    Responsibilities: 

    Principal Product Managers own the BigPanda innovation agenda. They translate customer requirements into user stories and work closely with development teams from concept to launch. Strong candidates are able to assess the market impact of new features, quantify opportunity costs, and define acceptance criteria for developers. They’re also responsible for articulating the value of new features to internal teams, industry analysts, partners, and customers on briefings, webcasts, and at events.

    Requirements

    What we’re looking for in ideal candidates: 

    • 3+ years of enterprise software Product Management experience in a dynamic, high-growth environment 
    • Demonstrated success in agile development environments Demonstrated success owning products from concept to launch 
    • Excellent written and oral communication skills 
    • Tattoos of either the first 17 digits of Pi or Inigo Montoya 
    • Conversational fluency in markdown language and/or awareness that the term "Git repos” is unrelated to what Southerners do to rescue impounded vehicles

  • Production Engineer
    Tel Aviv

    Description

    BigPanda is looking for a skilled DevOps Engineer, who will take part in designing, implementing and maintaining a mission critical, state of the art production environment.

    You will Join a small team whose main challenges are:

    - Scaling our infrastructure x50 within 12 months.

    - Building a zero-downtime data processing pipeline.

    - Architecting a service-discovery solution for tens of distributed micro-services.

    - Creating an automatic testing, monitoring & deployment processes.

    Requirements

    At least 2 years of experience in similar positions.

    Extensive experience dealing with Linux systems.

    Experience with system programming. Preferably python and shell scripting.

    Excited about performance benchmarking and tuning, packet sniffing or any other form of linux hacking.

    Proficient in infrastructure automation and configuration management (Ansible/Chef/Puppet etc).


    Advantages:

    Experience with orchestration of highly available distributed systems.

    Experience with AWS (or an alternative IaaS solution).

    Experience with our software stack which includes MongoDB, ElasticSearch, Kafka, JVM, RabbitMQ and NodeJS.


  • Senior Front-End Developer
    Tel Aviv

    Description

    You will be responsible for  building a user interface that includes realtime dashboards, complex visualizations, and interactive collaboration tools. We rely on modern web technologies such as AngularJS, D3, Flexbox, WebSockets, Protractor, Node.js and others. This is a great opportunity to work closely with the Product and UX teams, prototype and implement complex UI features.


    Requirements

    At least 3 years of experience.

    You are fully fluent in modern javascript, html & css. You have experience in one of the following web application frameworks: AngularJS, React, Ember.



  • Sr. Technical Support Engineer
    Palo Alto

    Description

    BigPanda is looking for an experienced Technical Support Engineer to join our fast growing team. 

    In this role, you will be the voice of the company and the technical expert who leverages technical skills and creativity to solve our customers needs and ensures their overall success and satisfaction.

    Our support culture is a proactive one, we believe in keeping close relationship with our customers and are looking for people who enjoy high touch customer engagement and technical challenges.

    Working with industry-leading companies, you will be a game-changer, enabling our customers’ to have less downtime than ever.


    Responsibilities

    • Manage the day to day resolution of customer issues.
    • Drive to timely incident resolutions while collaborating with the team and escalating as needed
    • Be a domain expert in the monitoring space and the BigPanda platform
    • Contribute to methodologies, best practices, and techniques to improve our support process
    • Help with analyzing customers usage and finding solutions which will increase their success
    • Help in onboarding new customers to the BigPanda Platform


    Requirements

    • BS degree in Computer Science, Information Technology or equivalent
    • 3+ years in a customer facing technical support in a SaaS Company
    • Excellent verbal and written communication skills
    • Experience with One of the following programing languages (Javascript, Python, Nodejs, Ruby)
    • Familiarity with the monitoring and/or the ITSM space - Major Advantage
    • Attention to details and excellent time management skills
    • Working locally from our Palo Alto Office


    To be Successful you need to be:

    • Creative problem solver with the ability to think outside of the box and invent original solutions
    • Strong team player with exceptional self learning skills
    • Highly energetic individual with a "getting things done" attitude