Bungie compresses alerts by 99% with BigPanda Alert Intelligence
“Integrating BigPanda’s [Alert Intelligence] into our NOC has drastically reduced our reliance on manual monitoring. We have an intuitive single pane of glass to triage our alerts. A powerful example of this is how BigPanda performed during our recent launch. During which we saw over 3,000 alerts that were reduced into 35 manageable incident tickets.”
John Hamilton, Sr.
Director of TechOps at Bungie
Bungie relies on BigPanda to help support the seamless operation of its iconic game universes including Destiny, Halo, Myth, Oni, and Marathon by automatically suppressing low-quality alerts.