EMA Research: Incident management and prevention

EMA Research surveyed 400+ global IT leaders on how they view incident response, management, and prevention tools. Unsurprisingly, nearly half of survey respondents want to be more proactive to incoming responses because outages are increasing every year. This report explores those findings including how the right orchestration, bolstered by the addition of Generative AI, can:

• Help reduce MTTR
• Protect business operations
• Boost IT productivity and service quality