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Enterprise-ready cloud platform for ITOps

As a digital-native event management, incident response, and automation platform, BigPanda delivers performance with enterprise-level availability, resilience, and scalability.

See it in action

A cloud-based ITOps platform for any enterprise

BigPanda was architected from the ground-up to provide best-in-industry uptime and performance and scales to meet the needs of large enterprise organizations.

Effortless system scaling

Featuring microservices-based platform architecture, BigPanda provides elastic scaling that can handle any data volume with no lag or degradation in performance.

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No downtime for upgrades and enhancements

Get updated features, enhancements, and upgrades gradually and seamlessly behind a load-balancer. This ensures your teams, customers, and users experience the latest BigPanda innovations with minimal disruption.

Lower cost of ownership

BigPanda significantly lowers the total cost of ownership with no initial or ongoing costs related to hardware, high availability/disaster recovery, maintenance, or administration.

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Enterprise-grade security

BigPanda is SOC 2 Type II certified and encrypts data-at-rest and in-flight, so organizations are assured of enterprise-grade security at all times.

Scalable, reliable, and secure ITOps

Future-proofed ITOps

“With BigPanda, our IT noise is not only reduced, but we are able to identify root cause in real-time, resulting in fewer outages because our NOC can now truly get ahead of them.”

Priscilliano Flores

Staff Software Systems Engineer at Sony Interactive Entertainment

Unrivaled time to value

“Without Alert Intelligence teams waste valuable time logging into many different programs. BigPanda streamlines this process so that users can identify, troubleshoot, and solve issues faster.”

Jon Brown

Senior Analyst at Enterprise Strategy Group

Record breaking service availability

“With BigPanda machine learning automation and artificial intelligence, we have reduced our MTTR and reached a service availability number of 99.8%, our best on record for our internal systems.”

Alvin Smith

Vice President, Global Infrastructure and Operations, InterContinental Hotels Group (IHG)

FAQ

How does BigPanda enable application modernization and digital transformation for enterprises?

Using AIOps from BigPanda, enterprises can connect their change, topology, CMDB, CI/CD, and observability tools – whether modern or legacy – so BigPanda can ingest and gather the data in real-time and aggregate it into a single view. This allows enterprises to deliver significant improvements in engineering velocity and the ability to continuously enhance their product and respond faster to business demands.

How does the Enterprise Cloud Platform support multi or hybrid cloud environments?

BigPanda ingests topology data from both on-premises and cloud sources to create an always up-to-date, full-stack topology model. This enables contextual enrichment, correlation, and impact mapping even in dynamic architectures and hybrid environments. BigPanda helps enterprises overcome the limitations of traditional CMDBs in hybrid IT environments.

What kind of large enterprises are using BigPanda?

BigPanda is used by globally-recognized enterprises ranging from thousands to hundreds of thousands of employees. These organizations seek BigPanda’s enterprise-ready capabilities to scale their ITOps teams while driving greater service availability to their own customers.

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