Detect

Detect

Eliminate IT alert floods and speed up time to detection.

  • Automatically cluster IT alerts into high-level incidents, so you can reduce noise and spot critical issues faster.
  • Centralize all layers of your monitoring stack into a single pane of glass (e.g. infrastructure monitoring, application monitoring, web/user monitoring, logging, etc.)
  • Automatically categorize alerts from multiple tools into any logical grouping (e.g. team, application, microservice, or cloud) to easily isolate, view and analyze the incidents that matter to you.
Understand

Understand

Better understand how to triage and resolve an incident.

  • Incidents are automatically enriched with contextual information – such as metrics, runbook items, CMDB information, and recent code changes – so that you understand what’s happening and know how to take action.
  • Incidents include details on similar and historic occurrences so you can easily infer to how they were previously resolved.
  • BigPanda’s powerful search platform helps you quickly identify and investigate current and historical incidents across all monitoring tools.
Collaborate

Collaborate

Automatically communicate incidents for fast resolution.

  • Set up incident auto-notifications to ensure that the right people are immediately notified and kept in the know.
  • Integrate powerfully with the collaboration tool of your choice – such as Slack, ServiceNow, Jira or PagerDuty – or send notifications via email or SMS.
  • Tickets and on-call pages are automatically embedded with real-time insights.