The BigPanda Platform
Enhance event management with multidimensional correlation and enrichment, augmented with AI for faster resolution.
Boost efficiency for high service availability
BigPanda enables complex IT organizations to convert noise into actionable alerts, helping ITOps swiftly focus and resolve critical incidents.
Maintain reliability of critical services
Proactively identify potential outages with automated Gen AI analysis. Get to the source of incidents with automated root cause analysis to expedite resolution and support uninterrupted user experiences.
Speed incident resolution
Standardize fragmented data, workflows, and processes with BigPanda open and agnostic unified data fabric. Identify relationships and generate an actionable alert stream with our open-box AI.
Maximize IT investments
Gain end-to-end visibility of your IT environment with Unified Analytics dashboards. Identify opportunities for strategic improvements and consolidation to improve efficiency and reduce costs.
Scale incident management
Enhance operations by automating manual tasks such as notifying teams via Slack, Microsoft Teams, and Asana. Transform incidents into actionable tickets with custom rules and integrations into ITSM tools like ServiceNow.
What is BigPanda?
Faster incident detection
“Centralizing our operations with AIOps and BigPanda allowed us to have a much earlier MTTD, which gave us a head start to resolve operational incidents. BigPanda keeps our costs down.”
Real-time triage
“[AIOps] saves us time, letting us focus on resolving problems instead of combing through thousands of alerts to find the problem. It’s transformational and game‑changing.”
Fewer escalations and tickets
“Don’t wait to start your AIOps journey once you are overwhelmed with alerts. Start early to get a single pane of glass to understand which monitoring tools you really need.”
FAQ
What is AIOps?
AIOps utilizes artificial intelligence, automation, and machine learning to enhance IT operations by processing and analyzing large volumes of data in real time, identifying patterns, automating complex tasks, offering actionable insights, and reducing manual errors.
How does BigPanda provide additional context for enterprise ITOps?
BigPanda enhances incident context by ingesting and normalizing data from diverse sources, including topology, CMDB, and change data. BigPanda multidimensional alert correlation and AI analysis offer deeper insights and automate root-cause analysis for quick, informed decision-making. This comprehensive approach allows teams to resolve incidents efficiently using a holistic view of system interconnectivity and operational impacts.
Does BigPanda work across hybrid systems?
BigPanda supports both on-premises and cloud-based workloads, offering integration with multiple monitoring and observability tools. BigPanda Open Integration Manager also facilitates custom integrations. By unifying on-premises and cloud topologies, you gain comprehensive visibility across environments, helping identify opportunities to enhance digital transformation efforts.
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