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Reduce IT operating costs with AIOps

BigPanda improves operational efficiency, reduces incident workloads, and optimizes resources to lower the costs of IT operations.

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Unify tooling and scale through technology to improve efficiency

AIOps helps IT operations and Incident Management teams automate manual workflows, prevent SLA breaches, and maximize the value of tool investments.

Transform IT noise into operational insights

Automatically reduce IT noise by 95% or more and accelerate time to detection. Reallocate paid resources from manually sifting through alerts, reduce the need for additional headcount, and prevent costly escalations that disrupt strategic operations.

Scale the capacity and improve the efficiency of your ITOps and incident management teams through AI and automation.
BigPanda Biggy AI increases the impact and effectiveness of L1 responders.

Scale incident management with generative AI

BigPanda Biggy AI significantly reduces the costs associated with extended bridge calls, escalations, and missed SLAs by surfacing highly relevant insights during investigations. This results in smarter decision-making, improved collaboration, and accelerated assignment for scalable incident management.

Maximize service reliability and meet SLAs

Give your teams actionable, high-quality incident tickets and aggregate key insights directly within your incident management workflows for faster resolution. Minimize escalations, maintain SLA adherence, ensure reliable service delivery, and avoid costly penalties.

AIOps from BigPanda reduce the frequency and duration of incidents to minimize the impact on customers and profits.
BigPanda Unified Analytics helps incident management teams consolidate tools, measure KPIs, and improve processes.

Continuously optimize IT operations

BigPanda Unified Analytics helps measure operational KPIs and demonstrate savings and ROI. Equip your teams with out-of-the-box dashboards that monitor, assess, and explain your IT organization’s productivity.

EMA Research: How AIOps transforms IT Service Management - Download now

BigPanda helps leading enterprises reduce IT costs

“[AIOps] saves us time, letting us focus on resolving problems instead of combing through thousands of alerts to find the problem. It’s transformational and game‑changing.”

Chuck Adkins

CIO, New York Stock Exchange

“Centralizing our operations with AIOps and BigPanda allowed us to have a much earlier MTTD, which gave us a head start to resolve operational incidents. BigPanda keeps our costs down.”

Alvin Smith

VP of Global Infrastructure and Operations, IHG Hotels & Resorts

FAQ

How does BigPanda support IT cost reduction and operational efficiency?

BigPanda Event Correlation and Workflow Automation reduce alert volume by more than 95% and automate repetitive operator tasks. This enables ITOps teams to manage the growing volume of data and handle a much larger incident volume without increasing headcount.

How does BigPanda improve service reliability?

Using machine learning to correlate alerts, changes, and topology data, BigPanda detects issues as they emerge. Early detection reduces the frequency and impact of outages to improve service reliability. If outages occur, BigPanda surfaces the root cause and routes the incident information to the right teams for rapid resolution without escalation.

How does BigPanda support tool consolidation?

Consolidation relies on clear metrics to compare tool quality, actionability, and efficiency. The BigPanda Open Integration Hub aggregates alerts from all observability and monitoring tools. It correlates enriched alerts from your tools into high-level incidents using our unique Open Box Machine Learning so that you can detect incidents in real time and reduce alert noise by 95% or more.

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