Over the past couple of months, the BigPanda product team has been hard at work enhancing key tools to help you better manage your incidents. Here are a few of the recent updates designed to help you best leverage BigPanda to fit your needs:
To maintain operational visibility in modern IT environments, companies are abandoning monolithic monitoring solutions from legacy vendors in favor of a modern set of “best of breed” monitoring tools. Today’s average IT monitoring stack consists of about 6-8 tools, including at least one from each of the following categories: systems monitoring, end user monitoring, application performance monitoring (APM), error detection, log analytics, chat, and ticketing. When service disruptions occur, operations engineers face a flood of alerts across different layers of the IT stack, with no fast way to figure out what’s really going on. Customers are left stranded, while IT professionals struggle to detect, triage and remediate urgent issues. Downtime abounds which negatively impacts revenue, performance, and brand loyalty.
We all need to move fast in order to stay competitive. But the faster things move, the faster things break.
While many companies have made great strides towards automating application release and infrastructure management, automation for service assurance has been sorely lacking. That’s left Dev and Ops with a problem: how to effectively service alerts that have grown by orders of magnitude.
BigPanda is an incident management platform for IT, NOC, and DevOps teams. Organize, prioritize and triage your incidents faster and more intelligently than ever before. Vastly improve your team's collaboration around Ops alerts and events. The following guide is the first in our series on getting started with BigPanda's incident feed. This BigPanda product introduction will help you to get up and running quickly so you can get back to fixing the world's broken stuff.
We’re excited to announce BigPanda Environments, a powerful new feature that enables IT teams to create customized monitoring views for any slice of their IT infrastructure. From application to team – by cloud, customer or data center – create custom monitoring views for virtually any logical grouping of an IT environment.
Now you can connect your monitoring stack with your workflow stack! BigPanda is excited to announce seamless IT incident sharing with the rest of your team in HipChat, Slack, JIRA, ServiceNow, & Asana.
For those of you who are not familiar with Jenkins, it's a dead simple open sourced Continuous Integration solution, which takes absolutely no time to set up. Jenkins has a vibrant ecosystem and community, and until recently, Jenkins only had 999 plugins available...
CONNECT ALL THE THINGS! Here at BigPanda we are constantly working on adding new monitoring systems to our arsenal of out-of-the-box integrations. We already provide integration with all of the most popular monitoring systems & services. Nagios, Zabbix, Zenoss, New Relic, AppDyamics, CloudWatch, Pingdom are all there. And there's many more – this list gets longer with every week that passes. These out-of-the-box integrations from BigPanda have many advantages:
Monitoring applications in production has never been easier. With only a few code lines, you'll have New Relic installed and monitoring your application from nearly every angle. When something goes wrong, New Relic will start sending alerts. But then what? (hint – New Relic and BigPanda together is the answer).
Anomaly detection for monitoring has been a trending topic in recent years. And while the math behind it is fascinating, too much of the discussion has revolved around histograms, moving averages and standard deviations. More discussion needs to happen around its practical applications, and for that reason, this practical guide to anomaly detection will attempt to provide an actionable overview of current off-the-shelf anomaly detection tools.
In many ways, incident management for devops is similar to typical issue tracking processes: it facilitates coordination and collaboration of daily tasks. For this reason, tools such as Jira, Zendesk, and even email are often used as solutions for incident management. But incident management faces one unique challenge that makes it different from other issue tracking processes. In addition to human-operated workflows, incident management also relies heavily on machine-driven workflows. Unfortunately, traditional issue trackers and ticketing systems cannot accommodate for this with their current product mechanics.
Last week was an exciting week. BigPanda announced $7 Million in funding from Sequoia Capital and Mayfield. We are super excited that these two firms share our vision for changing the way that IT and DevOps teams manage and respond to the thousands of IT issues they face every day. Last week, we also launched our offering into general availability. Check out some of the highlights from last week’s coverage on BigPanda from TechCrunch, GigaOm, Computerworld, 451 Research and more.